Bart Hammond's Location
Denver Metropolitan Area, United States, United States
Bart Hammond's Contact Details
Bart Hammond work email
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About Bart Hammond
Consistently recognized and proven executive with 30 years of IT Professional Services experience at both global, multi-national technology leaders and regional, entrepreneurial consulting organizations. Deeply grounded in technology with broad, hands-on experience in strategic planning, sales, marketing, alliances, services delivery, service operations, and mergers & acquisitions.Passionate, loyal leader who has clearly demonstrated commitment to excellence with strong business, technical, and interpersonal skills.
Bart Hammond Work Experience Details
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Chief Customer OfficerPenteraDenver, Co, Us -
Chief Customer OfficerArmis Jan 2024 - PresentSan Francisco, California, UsArmis is the high-growth asset intelligence cybersecurity company named by Fast Company in 2023 as the World's Most Innovative Company in security. As Armis continues its tremendous trajectory, I'm looking forward to leading the Customer Teams as we continue to invest to scale, evolve and improve our adoption, technical and support services for customers worldwide -
Chief Customer OfficerDrift Apr 2021 - Oct 2023Boston, Massachusetts, UsDrift is the #1 Conversational Marketing platform that removes the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later. Over 50,000 businesses use Drift to humanize their buying experience, shrink sales cycles, and generate more revenue. We are hiring strategic thinkers who want to change the way companies buy! -
Vp Of Customer SuccessPing Identity Apr 2017 - Apr 2021Denver, Co, UsHelping customer's achieve their intended business outcomes by maximizing the value of their investment in Ping Identity software. We have teams focused on professional services, customer success, support, training, knowledge management/documentation, and renewals to help customers at each stage of their adoption journey. -
Vice President, Global ServicesEmc May 2006 - Apr 2016Round Rock, Texas, UsTen years of senior leadership during the formation of EMC’s $550M Global Consulting business and its evolution into a single, integrated $6.2B Global Service business. Demonstrated success and continued to earn additional responsibilities including: P&L ownership of the Americas Application Consulting business (i.e., the rollup and organic growth of 4 former regional consultancies: Internosis, Interlink Group, Geniant, and Conchango) as well as strategy and operations leadership roles across various EMC Global Service businesses. -
Vice President, Global Services PortfolioEmc 2013 - 2016Round Rock, Texas, UsAs Vice President, EMC Global Services Portfolio, established a new function to facilitate the strategy, development, packaging, and evolution of all $2B of EMC Professional Services. Responsibilities included:- Developed taxonomy and structure: Cloud, Big Data, Trust, Operate (Managed Services), EMC Technologies, & Portfolio Operations- Simplified services portfolio into 3x3 model for enhanced field consumption- Helped build Cloud Transformation viewpoint (Infrastructure, Operating Model, and Application Transformations) along with eight prescriptive, point-of-view conversations to be led by sales- Developed services structure around new EMC Federation Solutions (Enterprise Hybrid Cloud, Business Data Lake, Native Hybrid Cloud, End User Computing) - Established governance processes to ensure coordinated progression of service offerings into field- Quantified $2.1B in PS bookings into Tableau environment so that field leaders could examine trends as well as areas of relative strength and weakness- Established single knowledge management library for all sales training, customer facing, and delivery facing assets for all offers
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Global Cto, ConsultingEmc 2011 - 2012Round Rock, Texas, UsAs Global CTO for EMC Consulting, served as trusted advisor and right-hand resource for Global Consulting leader. Planned strategic evolution of business and owned global delivery and support functions. Responsibilities included:- Developed comprehensive Buy, Build, Partner strategy to support aggressive growth targets by country/region. Part of teams that acquired Adaptivity (Cloud Suitability and Placement Decisioning) and Tiburon (Mainframe Transformation)- Owned non-theater, global delivery functions (e.g., Offshore COEs, Knowledge Management)- Managed Global SWAT team of leading pre-sales experts (Critical Deals Team -- mostly now Federation Client Directors)- Represented Consulting in overall Global Services Transformation effort (GST 3.0)
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Sr. Director, Emc Global Service Line Strategy And OperationsEmc 2010 - 2011Round Rock, Texas, UsAs Sr. Director, EMC Global Service Line Strategy and Operations, in conjunction with a planned global consulting reorganization, led efforts to develop strategic new GTM offerings and incubate new service lines. Responsibilities included:- Worked with McKinsey & Co to develop EMC’s Cloud Advisory Service and associate toolkit to estimate the economic impact of Cloud computing on annual IT spend. Delivered 1st Cloud Advisory engagement at global Life Sciences company (received President’s Award)- Led efforts to rationalize EMC Consulting services portfolio across 5 verticals and 7 service lines as well as coordinated M&A plans to enhance capabilities- Assumed temporary leadership of the Enterprise Information Management and Analytics service line where we developed new strategies to target the Big Data space including a Big Data Advisory Service- Represented consulting in key GTM alliances/partnerships including: VMware and Greenplum (now Pivotal)- Coordinated operational aspects for Americas Service Lines (~500 people) including goals and measurement
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Gm, Emc Applications Consulting (Americas)Emc 2006 - 2011Round Rock, Texas, UsAs leader of the Americas Applications Consulting business, spearheaded efforts to integrate the Interlink Group business into EMC’s Global Consulting organization. Since this group was only 5 months old when acquired, also heavily participated in the formation and design of the overall Consulting business. Promoted in 2H08 to run the America’s business ($100M 2010 budget) as EMC continued to expand its business both domestically and internationally. Responsibilities included:- Retooling the Application Consulting Go-To-Market and evangelizing EMC’s Applications Consulting business to EMC, Microsoft, and the market- Cultivating alliances including receiving Microsoft’s 2009 Partner of the Year for the East Region as well as World-wide Notes Transition Partner of the Year (1 of 9 WW Microsoft awards received)- Championing the transition as EMC launched its EMC Consulting brand blending industry consulting, technology consulting, and strategic data center consulting- Leading team through difficult 2H08 and 2009 back to steady growth, improved profitability, ahead of 2010 plan- Reorganizing business operations from 16 offices across the US to 3 lines national lines of business- Supporting M&A activities such as the acquisition of Dallas-based Geniant and UK-based Conchango
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CeoInterlink Group 1996 - 2006Ten years as a key leader in the executive management, sales, delivery, management, marketing, and strategic planning of a super-regional technology consulting firm (both privately held and briefly owned by Texas Pacific Group). During this period, helped the company build and implement a re-focused business plan, scale through a four-fold increase in service revenues, market and sell a controlling interest to an external investor (TPG), restructure through Chapter 11 management buyback, and rebound to become Microsoft’s Partner of the Year for the Western United States.As Chief Executive Officer assumed overall leadership role for the company in 2002 after emerging from a Chapter 11 restructuring. Re-aligned business as a dedicated Microsoft professional services firm, ultimately being acknowledged as Microsoft’s 2005 Overall Partner of the Year for the Western US. Grew the business more than 225% from <$10M to approximately $22.5M before orchestrating a sale to EMC. Responsibilities included:- Establishing the vision, strategy, and direction for the business- Diversifying business and expanding footprint from Denver to Seattle, Portland, and San Francisco- Acquiring and integrating Equarius, Inc. in the Pacific Northwest- Building and nurturing relationships with Microsoft earning a spot as 1 of 8 Regional Systems Integrators- Negotiating and closing the sale of business to EMC Corporation
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Account Manager -To- Chief Strategy OfficerInterlink Group 1996 - 2002- Chief Strategy Officer: Owned the service positioning, strategic alliances, and marketing of Interlink. Developed a business position which integrated 2 lines of business and over 17 competencies, facilitated the development of the corporate Go Forward Plan, released a productized version of Interlink’s reusable architectures, produced all new corporate collateral and presentation material, packaged over 12 service offerings, developed or significantly strengthened key partnerships (Microsoft, Sun/iPlanet, Symbol), and led internal resources and external agencies in the development of an integrated brand- Senior Vice President, Consulting Services: Oversaw the management and delivery of all professional services for 225+ personnel in 2 business units: software and networks. Directed a client portfolio in excess of $9M per quarter, upheld employee retention of 88%, operated at 47+% gross margin, scaled the organization’s management model, and implemented new quality assurance procedures. Played key role in the marketing and sale of Interlink to Texas Pacific Group (a $12+B private equity investor)- Vice President, Software Solutions: Defined, built, and led a business unit focused on custom software development. Managed 125+ personnel, established 2 software development centers (SDCs), increased project focus on software development from 40% to 85%, shifted mix of engagements from 30% to 75+% project-based work, increased average client contribution from less than $200K to greater than $1M, increased realized average hourly bill rate from $96 to $140+, and won initial web and e-commerce work- Director, Client Solutions: Appointed as new director to oversee sales and develop a solution selling model. Implemented new organizational model with dedicated sales team, hired and supervised sales staff of 5 and marketing support staff of 2, grew 1998 revenues by 37%- Account Manager: Hired to manage both sales and delivery in named accounts
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Consulting Staff -To- Consulting Sr. ManagerAccenture (Andersen Consulting) 1990 - 1996Dublin 2, IeSix years of management consulting experience implementing leading-edge technology and re-engineering work processes in challenging functional environments. Consistently earned early promotion to Consulting Senior and Consulting Manager as a direct result of job performance.- Manager/Sr. Manager: Participated in the broad-based, cross-functional business process re-engineering of a large petrochemicals company. Led or coordinated the efforts of seven client teams charged with re-engineering all major work processes (i.e. routine plant operations, routine maintenance, equipment reliability, etc.)- Senior Product Designer: Assumed the responsibility for the functional direction of the Document Change Management System (described below). Coordinated all requirements analyses and client interactions, translated functional to technical design, supervised the third-party development of the underlying workflow technology, and led an Andersen team in the first system installation- Lead Business Analyst: Led the business design process for the Document Change Management System (DCMS). DCMS was a Microsoft Windows-based system for managing engineering drawings, procedures, images, and other documentation within manufacturing companies in order to aide with governmental compliance. This client server system integrated document management, CAD viewing and red-lining, full-text searching and retrieval, and scanning with OCR- Lead Technical Analyst: Participated in the implementation, conversion, and on-going production support activities of custom software developed for a large petroleum products trading company. The system integrated the trading contract administration, scheduling, and accounting processing for multiple operating companies- Technical Programmer: Participated in the maintenance, support, and enhancement of a client-server process industry system designed for the Petroleum Products Manager
Bart Hammond Skills
Strategy
Cloud Computing
Consulting
Enterprise Architecture
Professional Services
Management
Enterprise Software
Saas
It Strategy
It Service Management
Leadership
Integration
Program Management
Management Consulting
Business Intelligence
Solution Architecture
Business Analysis
Disaster Recovery
Data Center
Business Alliances
Software Development
Virtualization
Vendor Management
Security
Software Project Management
Business Process Design
Sdlc
Start Ups
Soa
Crm
Software As A Service
It Management
Information Technology
Bart Hammond Education Details
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Baylor UniversityComputer Science
Frequently Asked Questions about Bart Hammond
What company does Bart Hammond work for?
Bart Hammond works for Pentera
What is Bart Hammond's role at the current company?
Bart Hammond's current role is Chief Customer Officer.
What is Bart Hammond's email address?
Bart Hammond's email address is ba****@****emc.com
What is Bart Hammond's direct phone number?
Bart Hammond's direct phone number is +150849*****
What schools did Bart Hammond attend?
Bart Hammond attended Baylor University.
What skills is Bart Hammond known for?
Bart Hammond has skills like Strategy, Cloud Computing, Consulting, Enterprise Architecture, Professional Services, Management, Enterprise Software, Saas, It Strategy, It Service Management, Leadership, Integration.
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