Bart Nens Email & Phone Number

BMW BELUX - Carya group : Trainer IT & processes at BMW BeluxTo train new and experienced people of the BMW Belux group in BMW systems and DMS (Dealer management system). Specialist in individual and group training sessions. Thomas More hogeschool Mechelen (2021-..) : Gastdocent Dealer Management Systemen in de richting Automotive Management. Carya Group (2008-...):Train users in Incadea aftersales and sales processesTrain SPOC users in Incadea processes.Trainingsessions in Dutch,French and English.As CTG Consultant I've worked for Toyota (2006-2008):Toyota Motor Europe:Chasing incident tickets, writing procedures of Remote Site support (Parts Centers and Vehicle Hubs of Toyota), give training to Service Center agents, Project management (introducing new applications to the Service Center),...Toyota Parts Center Europe:2nd line support representative for Parts centers in Europe, Vehicule hubs and factories. Writing procedures for Remote sites.Boots Healthcare Belgium (2000 - 2006):Accountancy: Accounts payable, Financials, Creditcontrol of the customers.IT: Maintenance of the network, First and second line support of all applications used in the company, giving training to new users, security of the network.

Listed skills include Training, Navision, Coaching, Customer Satisfaction, and 32 others.