Bart Roos

Bart Roos Email and Phone Number

Global Lead IT Processes, Service and Contract Management @ NXP Semiconductors
Eindhoven, NB, NL
Bart Roos's Location
Eindhoven, North Brabant, Netherlands, Netherlands
Bart Roos's Contact Details

Bart Roos personal email

n/a
About Bart Roos

SAP BW 3.5 CertifiedSAP BI 7.0 Associate CertifiedITIL Foundation V2 Certified (EXIN)ITIL Foundation V3 Certified (EXIN)Leading SAFe 5.0 CertifiedSpecialties: SAP Business Intelligence, SAP SD, Project Management, Service Management.

Bart Roos's Current Company Details
NXP Semiconductors

Nxp Semiconductors

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Global Lead IT Processes, Service and Contract Management
Eindhoven, NB, NL
Website:
nxp.com
Employees:
22471
Bart Roos Work Experience Details
  • Nxp Semiconductors
    Global Lead It Processes, Service And Contract Management
    Nxp Semiconductors
    Eindhoven, Nb, Nl
    View
  • Nxp Semiconductors
    Global It Service Management Lead
    Nxp Semiconductors Aug 2022 - Present
    View
  • Nxp Semiconductors
    Service Manager Enterprise Applications
    Nxp Semiconductors Apr 2015 - Aug 2022
    Eindhoven Area, Netherlands
    The Service Manager is the linking pin between NXP IT and the External Service Providers regarding Enterprise Application Services for Operations, Maintenance and Developments.Manage as contractholder one or more (outsourcing) contracts with the ESP and assure that the service delivery towards the business partners is as agreed in the Customer SLA. Monitor and evaluate the contract and performance of the ESP on service levels, costs, quality and compliance.Manage the relationship with the internal customer (Solution Manager, Information Officer, Business Process Owner and site management) and identify and act on changing business requirements including the change on the contract with the ESP.
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  • Nxp Semiconductors
    Service Support Officer
    Nxp Semiconductors Mar 2014 - Apr 2015
    View
  • Saltoschool Hanevoet
    Lid Oudergeleding Medezeggenschapsraad (Mr)
    Saltoschool Hanevoet May 2016 - Jul 2022
    Als lid van de medezeggenschapsraad representeer ik de oudergeleding binnen Salto Jenaplan basisschool Hanevoet,
  • Ciber
    Service Manager
    Ciber Mar 2013 - Feb 2014
    As a Service Manager I am responsible for the overall service performance, the profitability and customer satisfaction of my customers. Furthermore the Service Manager operates as the internal and external escalation point for major issues concerning my customers.
  • Nxp Semiconductors
    Senior Sap Bi Consultant
    Nxp Semiconductors Jan 2011 - Mar 2013
    Developing and supporting the SAP BI landscape at NXP. Functional areas I have worked in are: Sales and Marketing, Supply Chain Planning, Inventory Management. Activities: project member Sales and Orderbook redesign, Finance Factbook Redesign .
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  • Nxp Semiconductors
    Service Manager Sap Bi Srm
    Nxp Semiconductors Jan 2011 - Mar 2013
    Managing the service delivery of the BI SRM area at NXP.Coordinating all service delivery topics within a global customer as NXP. Working closely together with the NXP Service Manager and BI Program Manager in order to optimize the output and quality of the delivered services.
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  • Ciber Nederland
    Sap Bi Consultant
    Ciber Nederland Oct 2006 - Dec 2010
    SAP BI Consultant stationed with the customer NXP. Involved internally in training sessions, presenting new topics to the Service Line and following soft skill trainings provided by Ciber.
  • Malmberg
    Sap Bi /Sap Crm Consultant
    Malmberg Nov 2006 - Dec 2007
    Supporting the BW and CRM application at the site of Ciber's customer Malmberg.
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  • Vodafone
    Consultant Sales And Support
    Vodafone 2003 - 2004
    Responsible for new sales, relationship management and supporting existing customers.Followed internal; sales training and frequent sessions to get informed about the latest new techniques in mobile communications.
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Bart Roos Skills

Business Intelligence Service Delivery Integration Sap Bw Itil Service Management Sap Bi Sap Erp Crm Management It Service Management Change Management Incident Management Sap R/3 Project Management Customer Relationship Management Problem Management Managed Services Transition Management Business Process Sap Products Agile Lean Six Sigma

Bart Roos Education Details

Frequently Asked Questions about Bart Roos

What company does Bart Roos work for?

Bart Roos works for Nxp Semiconductors

What is Bart Roos's role at the current company?

Bart Roos's current role is Global Lead IT Processes, Service and Contract Management.

What is Bart Roos's email address?

Bart Roos's email address is ba****@****iber.nl

What schools did Bart Roos attend?

Bart Roos attended Fontys Hogescholen, Sap Holland.

What skills is Bart Roos known for?

Bart Roos has skills like Business Intelligence, Service Delivery, Integration, Sap Bw, Itil, Service Management, Sap Bi, Sap Erp, Crm, Management, It Service Management, Change Management.

Who are Bart Roos's colleagues?

Bart Roos's colleagues are Fernando Falcón, Anne Catherine Bramley, Gino Gatto, (Sai )uma Sai Madhav P., Ys Choi, Jorge Alejandro Flores Triana, Ermadelle Mercado.

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