Implementation of Dynamics 365 CRMCustomization & user training of Microsoft DynamicsDigital Workplace: increase use of Office appsGeneral Office 365 Support

Create & implement a Microsoft Dynamics 365 solution for "scholencoordinatie"

- Event coordination:Seeking advice from Police, Infrastructure, Environmental services and other services before official approval by the Cabinet. Communicate approval to all involved parties (requestor, Police, Infrastructure, ...).- Financial support for block parties:Gather required documentation from block party committees and seek approval by Cabinet for financial compensation.- Infrastructure reservations:Handle online & offline reservations for sport infrastructure and meeting rooms, prepare overview of invoices to be made for the Finance department.- Furniture, media & game lending serviceHandle online reservations and arrange delivery (when needed) of furniture, media equipment & games.

- Packaging engineering: define & follow-up product specific packaging, in line with customer requirements & expectations as well as economic effiency.- Customer Complaint Records Coordination & Follow-up:Direct customer complaints to the correct stakeholders (manufacturing, engineering, other) Ensure handling within a predefined time constraint thorough a structured problem solving process- Time Spending Registration follow-up:Follow-up on timely submission of project time spending sheets through MS project server- Data mining: sales reports

Support the product cost estimation group & Customer Complaint Records coordination.

A Change Control Coordinator coordinates the release of new products and changes to existing products

Communication to production of documents and drawings for new products and/or updates on current portfolio.