Head Of Technical Seo
Current• Leading and managing a team of 6 specialists.• Leading delivery management.• Providing sales support.• Developed new website auditing processes to align SEO audits with the updated tiers of service onoffer at Resurge Digital as of 2023, in order to ensure best practices are followed by the technical teammembers, and that the client expectations are managed from the get-go.• Developed an updated SEO strategy process and document format aligned with the new auditsand tiers of service to provide a platform for proactive client expectation management, campaignrisk management, and consistently reproducible delivery of positive commercial outcomes for clientbusinesses.• Commenced a process documentation project to ensure the consistent delivery of a high-quality ofservice across the team and to improve customer satisfaction with the care they receive.