1. Specialized in managing transactions each ranged from $2 million to $5 million. Maintaining good customer relationship and achieved up and cross-selling while putting customers' needs at the first place.2. Managed corporate accounts and customer made solutions for Lane Crawford, DG and Mission Hills Resort.3. Strategic planning and marketing of residential entertainment services to high-end brands that put customers' experience at first place. Identifying customers who need assistance on the shop floor and provide them with product information to assist them in selecting the best products.4. Providing after-sales follow up to ensure that they are satisfied with the service and products.5. Increased sales with excellent customer service levels and developed good relationships with regular customers.6. Assist Manager with tasks including ordering stock from the warehouse, training new staff members, working out weekly rosters, banking, resolving staff conflicts, theft prevention and was in charge of store when the manager was not on duty.7. Liaising with designers and contractors in relation to construction of site planning.8. Keeping track of stock availability for customers purchase order.