Action-oriented, ambitious, well-respected, and national award-winning Executive Leader & General Manager with deep experience in leading record-setting business growth of automotive dealerships in the Midwest. Dedicated, customer-centric, and employee-focused professional who leads by example. Promoted from within due to proven success in customer retention, servant leadership skills, and results in net profit. Consistently achieves superior customer satisfaction ratings, improvements to the bottom line, and turn-around of underperforming operations. Expert at identifying and capitalizing on individual team members’ strengths, along with instilling a shared enthusiastic commitment to customer service as a key driver of company goal attainment.