Manages all the activities of the software development groupSets attainable goals to team members in order for the project to be finished on timeProvides guidance to team members to encourage work productivityMakes sure the timeline is followed by the software developmentResponsible for overseeing and coordinating the people, resources and processes required to deliver new software or upgrade existing products

• Epicor ERP Project Head to oversee the upgrade from Epicor ERP v9 to v10• To uplift customization from E9 to E10,• Testing with all department users prior deploying to live environment• Logging calls with direct Epicor support for critical issues and get it resolved • Applying Patches and fixes. • Handling Epicor’s SQL Server Database backups & restores, Database triggers• Completely managing Epicor 10.02 ERP application.• Handling customization based on requirement.• Designed and developed several customized BAQ Reports and Crystal Reports , dashboards for finance and all other operation department based on the enhancement request.• Provide full time Epicor support to all departments. (Finance /Inventory/Purchase/HR/ Projects )• Designing and Implementing new process based on business needs. • Worked with different process owners for bring all business process in-line with the Company business.• Exclusive full time support to finance department, especially on asset management – creations of assets / capitalizing, preparing depreciation schedule, running depreciation, disposal of assets and also running all asset posting process.• Creations and linking of new GL’s General Ledgers and all other setups in ERP application.• Providing Full time support to finance for month-end and year-end closing in ERP application.• Responsible for posting all financial entries in ERP application.• Responsible for closing Fiscal years in ERP after the audit is confirmed and finished.• Designing and building new MIS report to management based on enhancement. • Leading a developer for designing, developing and implementing .net modules which add as add-on to Epicor ERP• Write several database triggers to shoot auto-email based on business requirement.• Worked with business users on requirement gathering and designing functional specifications. Also trained the users, junior developers regarding the functionality of ERP application

• Worked as a core team member and business process analyst on ERP - ORION 10.6 implementation project in Gates Middle East region, handling major processes such as (Finance, Sales & Distribution, Human Resource, WMS, Procurement, Design and Build, Manufacturing, Equipment Rental & Services )• To support the project manager in driving and implementing country and regional projects and to ensure that testing has been successfully completed within project agreed timelines, cost and scope• To Support IT Head in business process improvements, implementing best practices and fully utilizing ERP system capabilities• Closely worked with IT head for the completion of Entire Project Management.• Constantly interacting with the third party ERP consultant for building a strong understating on business process for the completion of ERP implementation.• Ensure that testing governance model is followed in accordance to company’s standards.• Involved in connectivity test :to ensure that connectivity tests are conducted and successfully completed before system integration tests kick off.• Involved in SIT (System Integration Test) test and User acceptance test (UAT)• Coordinate with business users and ensure that relevant business users have completed and signed off UAT test prior to UAT kick off• Involved in FSDs walkthrough and ensure that traceability matrix is completed for each project.• Analyze, develop and configure business processes and data structures• Assist Finance and all other operational departments on ERP project to improve productivity of business processes. • Actively involved for bridging the gap between business strategy and information technology.• Interact with business owners to understand their business needs and requirements and enhance the changes in customization if required.

• Actively involved as core member for completing SDLC(Software Development Life Cycle) with Hydrolink for building and implementing in-house ERP application• Designed and developed various operational modules in ERP application.• Handling new development and enhancements in ERP as and when required to meet the end users and management requirements based on the request• Identifying and documenting issues to ensure that software processes perform correctly• Actively participated in change management• Developing and enhancing several reports within the ERP system• Conducting training on ERP. Preparation of ERP manual on the business process and on change management

• Designed, developed and implemented various customized in-house application, ( POS -Point of Sale, Inventory module, Human Resource & Payroll management, Order processing, Purchasing system, Accounting System)• Installation, Administration and Maintenance of SQL Server Instances. • Documenting operational manuals for all in-house applications.• Conducting training on software applications to all end user across all departments based on their rolls involved in company business.• Created Database Objects like Tables, Stored Procedures, Views, Triggers, Rules, Defaults, user defined data types and functions. Create Users and assign access privileges based on the level of database access the user would need. • Design database Backup and Restoration Strategy. (Database Backups and SQL Server Agent) • Setup Test, Dev, Staging and Production Environments.• Designing and Architecture of Databases. Data backups, Data Modeling, Database Design and Creation • Applying Service Packs, Patches to keep the database at current patch level.• Developing SQL scripts for maintaining administration tasks.• Tuned the SQL queries using SQL profiler. Involved in tuning the database.• Involved in developing stored procedures, triggers for automation of business process.• Monitoring and Performance Tuning; Physical Server Level, Database level (Database settings and options) and query tuning. (Creating and maintaining those Indexes, not performing database shrinking, memory settings, monitoring CPU usage and Disk I/O activity etc)