Barth Richards Email & Phone Number

Mount Prospect, Illinois, United States

Elgin, Illinois, United States

Wrote, illustrated, and formatted a variety of documents for commercial conveyor ovens.* Wrote installation and operation manuals for ovens.* Wrote a set of manuals instructing factory personnel on how to assemble an oven, including weldments and subassemblies.* Wrote instruction booklets for field kits.* Wrote service bulletins to inform field service agents of changes.* Designed new formats and layouts for installation and operation manuals, assembly manuals, field kit instructions, and service bulletins.* Worked both in the office and worked remotely from home (WFH/telecommuting).

Tinley Park, Illinois, United States

Wrote, illustrated, and formatted a variety of documents for Panduit Professional Services.* Wrote and illustrated extensive reports assessing the physical infrastructure of customers' data center, enterprise, and industrial networks.* Wrote and illustrated extensive reports assessing the thermal performance and management of customers' data centers and data center designs.* Collaborated with technical staff to develop physical infrastructure implementation standards for customers, resulting in one client immediately purchasing $5,000,000 of Panduit product.* Developed and wrote statement of work templates to help Project Managers more efficiently quote services for customers.* Worked both in the office and worked remotely from home (WFH/telecommuting).

Warrenville, Illinois, United States

Currently Vertiv, f/k/a Emerson Network Power.Planned, researched, wrote, illustrated, and formatted field installation manuals for telecommunications equipment. Wrote and illustrated an average of 12 new installation manuals each year and continuously improved existing manuals. Negotiated schedules, obtained source information, and conducted document reviews with Product Managers, Engineers, and other stakeholders.* Improved the usability of installation manuals by greatly increasing the number and quality of illustrations and by applying a task-oriented approach.* Established the standard for the company's installation documentation.* Recognized by Product Managers for the quality of my documents and my productivity.* Reduced the number of customers' calls for technical support by providing clearer documentation.* Rated as "exceeds expectations" every year by the department's director.