Serve as the lead integrator of Rev.io Billing, demonstrating comprehensive knowledge of functionalities and best practices. Collaborate with cross-functional teams to execute multi-channel marketing campaigns, enhancing brand visibility. Manage third-party marketing services and freelance writers, ensuring consistent brand messaging and high-quality content. Support customer onboarding and retention initiatives, contributing to improved client satisfaction and loyalty. Contribute to strategic planning and quarterly business reviews, providing data-driven insights and recommendations.

Developed and maintained Gamut's brand identity, including brand guidelines, social media calendars, and digital campaigns. Implemented company-wide SOPs and project management tools, enhancing organizational efficiency and workflow.

Maintained relationships with 200+ clients while strategizing content for StyleBlueprint’s social platforms, ensuring clients are represented in a concise and clear format. Managed social media strategy for StyleBlueprint’s social media channels including Facebook and Instagram. Represented StyleBlueprint at local media events and captured content for real-time coverage. Executed in-house photoshoots for SB Shop and managed client content.

Aided team as the interim Social Media Director, directing all content on primary athletic platforms for seven months. Acted as the interim Head Graphic Designer, creating designs for digital, print, and billboards for seven months. Primary media contact for the women’s volleyball, track and field team, plus the secondary contact for women’s basketball. Coordinated communications for primary sports, managing social media, game-day operations, and content creation.

Led initiative on creative reporting utilized to analyze metrics for future posting decisions. Enhanced community engagement on social media accounts by reviewing insights to helpinform content management decisions. Captured behind-the-scenes footage at photoshoots to be used on Nisolo’s social channels.

Mentored a staff of 6+ Resident Assistants by delivering vital aid in crisis situations in order to ensure a successful community while overseeing 70+ students by providing 24/7 support and guidance.

Appointed as the liaison for the men and women’s golf teams. Created written and visual content for the High Point athletic website and social media platforms.

Promoted academic excellence, addressed student needs, and encouraged involvement among 40+ freshmen residents to exemplify the mission of High Point University.

Conducted research to compile a list of 600+ media contacts on Microsoft Excel to aid in increasing a client’s publicity. Served as the primary contact for 75+ media publications inorder to facilitate client press coverage.

Created the brand of Flywheel Co-Working through the management of social media including X (formerly known as Twitter), Instagram, and Facebook. Designed multiple logos and graphics using Adobe Photoshop for social media usage to promote in-house community events.

Executed nightly cash deposits and helped resolve customer concerns using sound judgment, careful discretion, and excellent solution-finding skills.