Bartley Cromer Email & Phone Number

Greer, South Carolina, United States

• Produced Quality work in an assembly line environment.• Worked with fellow colleagues in Paint Shop, Corrosion to ensure each car meets or exceeds all rust and corrosion prevention guidelines.• Cross Trained throughout the Corrosion Department to be a more valuable team player.• Performed Quality Assurance Inspections to ensure no defects left our department. • Selected by management and superiors to work overtime and double time days.• Selected for Containment – sent to different parts of the plant to correct any outstanding corrosion issues or take action to prevent potential corrosion issues.• Nominated by management to participate in safety round table meetings with corporate leaders to discuss ways to implement improvements and affect change within in the company while ensuring that we are operating within safety guidelines.

Newberry, South Carolina

• Switched the company, from a credit card that capped the earned cash back limit each month to a card that allowed 3% unlimited cash back earnings on all transactions, doubling the rewards earned.• Audited all credit card transactions against receipts and approval from management to reclass it against the accounting ledger.• Researched and compared Merchant Service to reduce bank service fees by switching to a provider that required the customer to pay the credit card processing fees.• Implement Min Max of office and mill supply items.• Implement FIFO to avoid expiration of inventory items.• Processed price comparisons while ensuring quality guidelines are met or exceeded.• Implemented a customer pricing tool that would create transparency for the customer to review different product models and modifications offered.• Created profit scenarios for retail products and labor costs.• Organized and categorized corporate vehicles to create transparency by implementing a numbering and tracking system that also documented mileage, fuel consumption, recalls, DOT inspections and tax expirations. Verifying and auditing expense reports to fulfil company guidelines.• Negotiated nationwide corporate pricing with hotels and rental car companies.• Scheduled all corporate travel arrangements according to company policy.• Reconfigured the cell phone plans to save over $7,000 annually.• Managed all lines, upgrades, accessories, protection plans and warranty replacements.

Newberry, South Carolina

• LA&H – Life Insurance, Health Insurance & Annuity Licensed for South Carolina• Provided customers with tools to help them make better financial decisions including annuity services, checking/savings accounts, mortgage accounts and other financial services.• Tripled total annuity sales within 3 stores managed during the first 6 months of certification by profiling customers and engaging coworkers in EARN (Engage, Assess, React, Nurture).• Conducted age specific WOW! Zones, Financial Literacy and Educational Training to individuals ranging from kindergarten to adulthood providing them tools and skills to make more sound and informed financial decisions.• Supervised four employees, managed cash funds and ATM settlements, maintained employee schedules and assisted with the hiring process of new employees.• Nominated by peers and management to participate in different leadership committees and round table meetings with corporate leaders to discuss ways to implement improvements and affect change within in the company.• Participated in testing, implementation and training for new employee scheduling system and new customer focused iPad training devices in the regions’ 19 locations.

Newberry, South Carolina

Newberry, South Carolina

Columbia, South Carolina

• Processed up to 222 guest arrivals and departures per day, including room assignments, processing payments, issuing access key cards and executing special requests.• Reacted and responded to guest complaints and issues taking responsibility with full commitment to ensure customer satisfaction.• Collaborated with the different department heads and staff to ensure all requests and special needs were attended to quickly and efficiently.• Scheduled early arrivals, late arrivals and late departure requests to coincide with housekeeping staffing and hotel occupancy. • Managed multi-line telephones to assist customers in making reservations.

Columbia, South Carolina

• Provided “Ruth’s Plus Two” customer service to all guests by anticipating their needs before they realize there is a need for it and provide it to them.• Maintained contact with kitchen staff, management, serving staff and customers to ensure dining details are handled properly and customers’ concerns are addressed.• Assigned guests to tables based on their special requests or needs and within proper rotation to ensure servers are not double-sat and are sat according to their abilities.• Prepared host trainees to exceed guests expectations with proper training materials, vocabulary and hospitality.• Managed multi-line telephones to assist customers in making reservations and scheduling private dining room accommodations.• Performed office duties for Management including reformatting the menu and wine lists and assembling various formulated spreadsheets.

Columbia, South Carolina

Chapin, South Carolina

Chapin, South Carolina

Chapin, South Carolina

Accounting And Business/Management

B, Business Administration, Management And Operations

High School Diploma