Managing Partner
SMART TRAKKER OVERVIEW13 years, national organization and 9 affiliates.Product management for a module-based ERP serving customers with diverse needs, resources, organizational hierarchies, business rules, and institutional purposes.Maintained a complex roadmap, sensitive to diverse market segments, capitalizing on similar business processes to support product vision. This defined the business’s market advantage.Managed backlog (Jira) with sensitive stories & cross-customer impacts in fast, weekly sprints.Worked with a system administrator to migrate into AWS yielding greater security and distributed load (customer impacts, testing, communication).Responsible for evaluating and integrating e-commerce/processor API’s growing user adoption.Complete responsibility for product KPI’s, ROI’s, and budget development/implementation.