Barton Stump Email & Phone Number

Greater Nashville Area, TN

Managing 170+ Providers (Physician Assistants and Nurse Practioners) in conducting in-home health assessments. Includes aspects of hiring, on-boarding, training, coaching, evaluation/patient quality reviews, and other HR concerns. Administration, strategizing, and reviewing schedules to maximize Provider location and time. Worked on various strategic.

Greater Nashville Area, TN

Leading teams of Access Specialists in all aspects of patient access for fifteen different clinics grouped under Internal Medicine-Primary Care, Medical Specialties, and the Eye Institute. Also manage a team responsible for scheduling a portion of Hospital Discharge appointments. Conduct regular meetings with Patient Care Center leadership for report-outs.

Greater Nashville Area, TN

Led teams of Customer Care Representatives in all aspects of Medicare Part D prescription drug coverage in a high-volume call center operation. Call types included elements of plan design, prescription refills, complex claim adjudication scenarios, eligibility and enrollment. Also managed teams responsible for correspondence across several mediums and.

Greater Nashville Area, TN

Managed all aspects of this business including accounting functions, marketing (logo, collateral material, market research, and web-site development), business planning and budgeting, acquiring new clients, working through proposals and contract negotiations, designs ideas, project management, developing partnerships (vendor and sub-contractor), human.

Greater Nashville Area, TN

Led a team of external and internal sales representatives engaged in the sales of books and other multimedia products. Customers included national and regional chains, higher education clients, and independent retailers across the country. Position including aspects of identifying and cultivating key relationships, presentations, negotiating multi-year.

Greater Nashville Area, TN

Directed the activities of four call center departments which I merged into one comprehensive Customer Care operation. Included all elements of customer contact such as phone, written and email correspondence for both domestic and international customers. Developed a comprehensive training and advancement program to provide customer support to four.

Greater Nashville Area, TN

Led three different departments including Sales, Marketing, and Customer Service. Managed sales activities that included existing customers as well as prospective customers. This included national and regional chains, secondary wholesalers, college and higher education clients, and independent retail stores. Developed brand initiatives and marketing.