Field Engineer / Technical Support
▪ Provided pre/post, on-site, and mobile registration systems to allow companies to efficiently collect guest data real-time.▪ Extensive knowledge of CISCO products, configurations and implementations in creating networks following TCP/IP protocol.▪ Incorporated the use of mobile technologies using iOS and Android platforms to collect consumer data.▪ Managed VIP access control using UHF/HF technologies to track user locations at various venues.▪ Responsible for 24/7 technical support including escalated troubleshooting