Nicholas Barton Email & Phone Number

Lansdale, Pa, Us

Lake Success, Ny, Us

King Or Prussia, Pennsylvania, Us

• Release Manager and mentor for Salesforce team, teaching newer admins how to deploy work via our DevOps Deployment tool, Gearset – which I also led the purchase and implementation of.• Technical Lead for RCA on a 1+ year, million-dollar investment and overhaul of their entire Patient Transportation experience, working closely with the Product Vendor/Consulting team through Requirements gathering and scoping, price negotiations and legal approvals, development lifecycle, testing, and delivery.• Hired to a team of 3 and assisted in 2nd and final round interviews for 9+ future Salesforce team members, responsible for not only growing the team’s skillset and toolbelt, but the team’s culture.• Implemented Version Control and Deployment Lifecycle standards across the company for Salesforce, as well as led the implementation of JIRA for a project management tool and solution for our team, and for 5 other departments – carrying out basic JIRA administration and automation.

King Or Prussia, Pennsylvania, Us

• Served as top-tier Support for SF Disaster Recovery scenarios and Production-instance emergencies and outages to serve the RCA 24/7/365 business model• Point of Contact for all integrations with Salesforce through the integration tool Del Boomi.• Hired to manage and run the RCA ‘Mission Center’ CRM in Salesforce, supporting multiple sub-departments in all levels of Salesforce Administration – from user configuration to complex multi-month projects and automation.• Maintained regular delivery of smaller projects on normal Sprint cycles, working on creative solutions in a complex Salesforce environment for 10+ different departments.

Arlington, Va, Us

As an Administrator for Privia Health, I took on much more responsibility as well as getting the Administrator, and Advanced Administrator Certifications. For the following 2 years I grew my skills working on Flows, Process Builders, troubleshooting Apex and Salesforce errors, as well as coordinating large projects spanning multiple quarters. I also assisted in the Onboarding of the Salesforce team, to the larger Product Engineering team, and integrating into their Agile/Scrum process. In addition to this, I scoped, researched, tested, and assisted in the implementation of version control between our Dev, Git, Testing and Production environments using the tool, GearSet.Subsequently for the past year I've been an active, Salesforce Release Master, attending weekly and bi-weekly Minor and Major Salesforce releases, as well as supporting the larger Product Engineering team for their other Product Releases that integrated directly with Salesforce such as our Data Warehouse or in-house Products.Working with Privia Health's Salesforce Organization and Salesforce Community Site has significantly improved my perceptions of a Healthy Org, and the measures it takes to ensure not just that things are working in Salesforce, but that the things you build need to be sustainable through growth; and in the same light, how to review and assess the "builds" of the past and systematically remove that tech-debt from the system without impact to our end users.List of Competencies: Field Configuration including Complex Formula fields and Nested IF() StatementsObjects and Object hierarchyWorkflow Rules & ActionsProcess BuildersFlowsAuto-Response RulesEmail-to-CaseCase Assignment RulesCase TeamsDebug LogsEmail LogsSalesforce Lightning Community Building (Pages, Audiences, themes, exporting pages, buttons, etc..)License and 3rd Party License management3rd party App Integration/implementation (DocuSign, FormAssembly, GeoPointe, Cvent, Pardot, Cornerstone LMS, Docebo, etc)

Arlington, Va, Us

As an Associate Salesforce Administrator with Privia my primary responsibilities were to manage the Salesforce Support queue, answering cases from all different internal teams, as well as our customers via the 'Contact Us' form in the Salesforce Community Website.Additionally, I was responsible for building reports, dashboards, email alerts and report/dashboard scheduling and other general administrative tasks and basic Salesforce Administration functions such as: Field Creation/Updates, Workflow Rules & Actions and configuring some 3rd party installed packages relating to Salesforce Cases.

New York, Ny, Us

I am an Interdepartmental liaison on Engagement Center (Call Center) systems and processes, as well as the primary contact for external client referrals for our programs. Additionally, I assess current best practices within the E.C. to evaluate and improve processes. I'm instrumental in designing the logic base that determines and distributes 1,000+ leads per day out of a pool of well over 150,000 leads to over 26+ specialists in our office and working remotely. Data entry and data analysis are a crucial part of this role, and requires the navigation between multiple CRMs, Excel files and templates, and internal reporting tools. Finally I regularly attend meetings within different departments--as a start-up company--there are always several moving pieces at any given time and it is my job to support those departments by comparing data, troubleshooting tech issues, assisting in company billing and expenses, fielding general employee inquiries, and resolving tickets submit by other employees experiencing issues with one of our several systems or data sets.

New York, Ny, Us

At AbilTo our mission is to help people improve their quality of life, by making lifelong healthy changes. We do this by helping our participants better manage an ongoing medical or chronic condition, and provide unique support to help people better manage their stress. We pair each participant with a personal Licensed Therapist and a Coach to set reasonable weekly expectations that build towards a longer lasting goal of healthier habits.My job is to reach out to potential members and explain that this is a benefit that is already available to them, and covered under our clients health insurance plan. I also explain how the program may benefit them, how the costs are covered under insurance, and how the full program functions.- Please feel free to ask me about it!

Newark, New Jersey, Us

• Completed two month training program which included being trained on five Prudential products: Record Keeping Services, Continuation Policies (Conversion/Portability), Enrollment Solutions Center (enrollment support), Life Claims, and Medical Underwriting• Currently working in the Group Insurance in-bound call center with an excellent understanding of how Group Term Life Insurance functions• Developing great multitasking skills as I actively listen to caller’s inquiries while simultaneously searching multiple systems and files to locate pertinent information to quickly and accurately assist the employees• Show personal initiative to learn on my own, by providing fellow Customer Service Professionals with answers to their questions when I can, and ask questions to my supervisors in my free time to better understand standard procedures in –and outside of—the Group Insurance division.

Created my own business serving the local community through lawn care, and pet services.Lawn/yard maintenance including mowing, mulching, landscaping, weeding, wood/firewood delivery.Pet and house sitting for locals within town for extended periods of timeDeveloped own pricing systems and scheduling.Expanded business opportunities through social media.

Boston, Massachusetts, Us

Jobspring Partners is one of the nation's most innovative technology placement companies. We do business in 10 cities around the country, including New York, Boston, Chicago, San Francisco, Los Angeles, Philadelphia, Washington, DC and Newport Beach.For 20 years, we've been making great matches between growing companies and the skilled technology professionals they need to drive their businesses forward. During that time, we've perfected an approach to professional placement that's unique in our industry, an approach that works, for both job seekers and hiring managers.Jobspring Partners focuses exclusively on technology hiring. We service the technology function in almost every industry, including some of the most cutting edge stuff around. We specialize in:• Open-source software development jobs• .NET software development jobs• Web application & interface development jobs• Networks & infrastructure jobsSpecialties:Specialize in permanent and contract placement of Software Developers, Engineers, and Architects with an emphasis on Microsoft and Open Source Languages. With an experienced staff we deliver quality candidates. We have an active inventory of candidates in the following languages:PHP, Python, Perl, Ruby on Rails, JavaScript, Ajax, HTML, CSS, Drupal, LAMP, Java, J2EE, Spring, MVC, Drupal, AWS, CouchDB, MongoDB, Lucene

Assisted in quality customer service in order to provide pleasurable customer experiences, and to ensure a feeling of customer satisfaction.Produce quality food that meets the standards of the Five Guys brand.

Promoted and sold Windows 7 software for Microsoft through the use of social networking, marketing practice, and integrated sales strategies.Performed product demonstrations for more than 1000 users and clients.Recruited, trained, and organized 45 staff members for an on-campus Microsoft event in October 2010, which generated over 1500 impressions in three days.

Maintained nursery stock and provided customer service and assistance in loading purchases.Warehouse assistant in charge of unloading, pricing, stocking, and presenting merchandise.