Claims Specialist
- Collaborated with legal counsel and worked directly with clients as a claims resolution mediator.- Frequently recognized by leadership and judges for a strong track record of quick settlements and resolution. - Managed litigated and non-litigated claims according to policy, procedures, and labor code guidelines. - Worked with claimants, clients, and attorneys to clarify issues, identifyconcerns, and develop an understanding of their needs to ensure a… Show more - Collaborated with legal counsel and worked directly with clients as a claims resolution mediator.- Frequently recognized by leadership and judges for a strong track record of quick settlements and resolution. - Managed litigated and non-litigated claims according to policy, procedures, and labor code guidelines. - Worked with claimants, clients, and attorneys to clarify issues, identifyconcerns, and develop an understanding of their needs to ensure a swift resolution and settlement of the claim file. - Ensured strong quality control and a timely delivery of benefits to injured workers.- Managed ADR (Alternate Dispute Resolution) files with the construction industry, Unions and Ombudsperson. Show less