Lead Product Manager for one of two premium network-level services offers for Cisco Systems. I Develop strategies and define new support service offerings to bring increased value to Cisco customers.

Responsible for managing new and current offerings in the Focused Technical Support Services group at Cisco Systems. Developing strategies and defining new support service offerings to bring increased value to Cisco customers.

Brand research and registration consulting project for RI.

Director, Product and Program ManagementDirected the efforts and personnel assigned to manage the company’s five software and hardware product lines for the data storage networking market. Led efforts to define, develop, price, and market new and existing data storage product offerings. Managed development and support programs for the company’s strategic partners. Led a team of three senior product managers in driving product strategy.• Led the team that managed five product lines for the company, making up 100% of the company’s product revenue. The team managed all aspects of the product’s development lifecycle, from inception to end-of-life. • Contributed to 70%+ of Crossroads’ product revenue by directing the cross-functional team of development, operations, finance and support personnel to drive three strategic programs with key OEM partners. • Managed the strategic program for the development and delivery of a networked data archive product initiative. Established a cross-functional core team, planned software releases, and initiated problem resolution efforts.• Drove the program and co-authored the requirements for a multi-year, multi-million dollar joint development effort with a Fortune 1000 strategic partner. Managed the efforts to develop, build and support the product.• Established relationships with European and US support partners to provide onsite and remote technical support for the product lines. Negotiated support contracts and maintained the partner relationships.Senior Product Manager• Co-defined a new software strategy to deliver value-added capabilities to our main product line for key Original Equipment Manufacturer (OEM) customers.• Oversaw a key disk storage virtualization product initiative, guiding implementation of product specifications, collateral, and training, resulting in a successful readiness of the product for key customers.

Project Manager for a multi-million dollar home construction project. Built a master schedule and monitored progress for the general contractor.

Managed a switch-based multi-processor server hardware platform for the Internet data center marketplace. Also managed the Internet Streaming software product offerings and Surgient's storage product line. Led a Product Launch Team chartered with readying all departments to sell, manufacture and support the new products. • Developed the requirements and financial analysis for the next-generation hardware chassis platform, which was a key initiative for the second round of the company’s growth plans. • Planned the product rollout for Surgient's storage product offerings. Established business relationships for the company's storage OEM partnerships, and successfully launched the products for the company. • Led the multi-department Product Launch Team, preparing all departments to manufacture, sell and support the new products. The team successfully executed on all plans and released the products on time.

Managed worldwide, multi-market DSL products. Developed product specifications, collateral, forecasts and launch material. Trained support personnel, sales representatives and customers on the product’s capabilities.• Specified and launched eight products, resulting in #2 market share position.• Launched a new central office DSL platform, resulting in pre-shipment orders of $1M+.• Formulated Cisco’s DSL outside plant product strategy, with a forecasted 20% incremental revenue potential for the product line. Developed key relationship with an outside plant cabinet vendor, resulting in the design of a bundled product solution that could be ordered and installed as a complete solution.

Managed the worldwide DSL Customer Premise Equipment (CPE) product line for Cisco Systems and NetSpeed (acquired by Cisco Systems in 1998), including modems, CSU/DSU devices and consumer routers.

Responsible for the profit/loss and management of the entire life cycle of hardware and software Local Area Network Interface (LAN NIC) products for Compaq’s enterprise server line.

Managed a group responsible for program management for all new projects. Tracked project milestones and budgets; generated monthly progress reports. Product Manager for two hardware/software product lines.

Navigator, Electronic Warfare Officer, B-52. Top Secret/SCI clearance.