Bartosz Jan Celer Email & Phone Number

Gdańsk, Pl

Gdansk, Pomerania, Polonia

Senior IT Operations Manager at Lufthansa Systems- OneMiddleWare Project

Barcelona, Cataluña, España

eWorkplace IT Platform Managers at Zurich Insurance plc in Spain:• IT Service Manager & IT Service Delivery Manager in managing an electronic Workplace, implementing IT Projects, providing services based on Intune, Azure AD (Microsoft Entra ID) and SCCM;• Data analysis based on PowerBI and SNOW reports;• Collaboration with developers, architects, business analysts to support and land projects, integrate changes and deploy applications;• Cooperation and supervision over suppliers, service provides, external IT groups;• Management of Intune Policies, GPOs, Software & OS Deployments, Software Packaging, W365/VDIs/PCDs, vulnerability and security fixes, user and devices administration in AD/AzureAD;• Tracking of global and local meetings, status reviews of the eWP Service and Projects;• Software license management and maintenance of license consoles;• IT Projects management: SCCM to Intune Migration, W7 to W10 & W10 to W11 Migration, Citrix Silos and Domains Migration, SharePoint Migration & DB Host to SDoD Deutsche Bank Migration;

Barcelona, Cataluña, España

eWorkplace IT Platform Manager at Zurich Insurance plc in Spain:• IT Service Manager & IT Service Delivery Manager in managing an electronic Workplace, implementing IT Projects, providing services based on Intune, Azure AD (Microsoft Entra ID) and SCCM;• Data analysis based on PowerBI and SNOW reports;• Collaboration with developers, architects, business analysts to support and land projects, integrate changes and deploy applications;• Cooperation and supervision over suppliers, service provides, external IT groups;• Management of Intune Policies, GPOs, Software & OS Deployments, Software Packaging, W365/VDIs/PCDs, vulnerability and security fixes, user and devices administration in AD/AzureAD;• Tracking of global and local meetings, status reviews of the eWP Service and Projects;• Software license management and maintenance of license consoles;• IT Projects management: SCCM to Intune Migration, W7 to W10 & W10 to W11 Migration, Citrix Silos and Domains Migration, SharePoint Migration & DB Host to SDoD Deutsche Bank Migration;

Barcelona, Cataluña / Catalunya, España

ITIL V4 Certified - Infrastructure System Expert in NTT DATA, responsible for the Zurich Insurance Spain eWorkplace IT Services & Projects

Barcelona, Cataluña, España

ITIL V4 Certified - Infrastructure System Expert in NTT DATA, responsible for the Zurich Insurance Spain Projects: Windows10 Migration, Citrix Migration, Webex Migration, SharePoint Migration & SDoD Deutsche Bank Migration

Sabadell Y Alrededores, España

IT Major Incident Manager & IT Problem Manager - Service Management UK for TSB / Banc Sabadell:- Incident Management: management of highest priority incidents with massive impact during business hours;- Problem management: investigations of the root causes of incidents and preparation of post-incident reports;- Management of critical and urgent changes between technical teams, Change Management and Business Partners;- IT Service Manager role during critical incidents and out of business hours;

Barcelona Y Alrededores, España

IT Process Manager and Internal Quality Auditor:• Internal audit of Digital Workplace processes and services at Fujitsu;• IT audit of the Towers of Workplace Infrastructure & IT audit of ticketing tools;• Definition of the Service Level Agreements in relation to contracted services;• Implementation of the operational processes for new clients;• Performance Improvement Plan;

Governance Office Of Operational Services Management Of Ctti, Barcelona

Implementation Project of the new Government ICT model of the Government of Catalonia:• Creation, correction and updating of the CTTI's service modelling;• Coordination and correction of massive uploads via BMC Remedy and HP Service Manager;• Audit of the Remedy CMDB;• Performance Improvement Plan;

Barcelona

Actualmente estoy en búsqueda activa de empleo.Looking for new job opportunities.

Almirall Project, Barcelona

IT Affiliate Manager, IT Manager & International IT Department´s Coordinator:• Coordination of the IT International Helpdesk service;• Supervise, control and maximize the quality and productivity of Customer Solutions Engineers;• Knowledge transfer and KTP in the Almirall transition Project - transition of the International Helpdesk service from Spain to Poland (Service Delivery Manager & Knowledge Manager in Almirall transition Plan);

Nestle Project, Barcelona

On-site IT Support for Nestlé:• On-site technician for Nestlé’s users in the Barcelona office and coordinator of the High Priority incidents;

Canet De Mar

On-site IT Support / Graphic Designer:- On-site technician for all office users;- Graphic design of the catalogs, posters, business cards, offer and special emails;

Cracow, Poland

Graphic Designer / Coordinator of meetings and concerts:- Graphic design of the posters, offer and special emails;- Coordination of the special events, business meetings and concerts in the gallery;

Itil V4 Foundation Certificate In It Service Management, It Service Management

ITIL V4 Foundation Certificate in IT Service Management AXELOS Global Best Practice ID GR671009909BC

Especialidad – Biologia/Quimica, Facultad De Química