Operations Supervisor
CurrentSupporting the operations manager and head of operations in day to day practises.- overseeing and supporting a team of 12 in day to day operations.- Compiling reports and analysing data relating to driver pay, service and performance of fleet, performance of staff, fleet numbers, attendance and the such.- Escalation point for customer queries, holiday approval, driver pay- Controlling when cover is required and supervision of control team daily.- 1 to 1 meetings with team members- organising cover for sickness / holiday- maintaining synergy between internal departments - client liaison