Bartosz Domański Email & Phone Number

County Dublin, Ireland

County Dublin, Ireland

• Providing professional and friendly IT support both onsite and remotely, ensuring efficient service delivery.• Accurately logging, analyzing, prioritizing, and resolving or escalating IT issues, consistently updating the IT Helpdesk ticketing system to keep records current.• Assisting end users in resolving their technical issues using remote control tools or desk-side support, depending on the situation.• Handling hardware maintenance and support, including reimaging computers to ensure they are functioning optimally.• Managing software installations and providing ongoing support for various applications.• Performing tasks related to Active Directory, including user account management and group policies.• Setting up and administering Office 365, ensuring that users have access to necessary resources.• Offering general user support for office applications, Office 365, Windows 10, iPhones/iPads, and corporate mobile devices/smartphones.• Supporting and managing multifunction devices to ensure they are operating correctly and meeting user needs.

Clonee, County Meath, Ireland

• Maintaining 3 buildings spread across the site.• Managing inventory levels to ensure stock levels meet customer demands.• Providing support with desk deployments and asset returns.• Setting up and configuring printers and various devices throughout the site.

County Dublin, Ireland

💎 Contributed to the creation of SOP documents used throughout the EMEA region as well as the streamlining of processes used globally to improve work efficiency.• Manage 150+ tickets on a weekly basis, promptly responding to users with any queries.• Test devices and perform QC to ensure right first time completion.• Respond to technical difficulties involving desktop/laptop hardware.• Fulfills requests for replacement equipment delivery to supplied SLA's.• Using a data entry system to ensure traceability and accuracy.• Ensures adherence to all security measures and technology policies as requested.• Investigate issues and act as a trouble-shooter where required by the client.• Handling weekly stock checks across multiple sites and provide RCA when necessary.• Supporting decomissioning and desk sharing projects across multiple sites.• Induction and training of new staff.

County Dublin, Ireland

• Providing outstanding customer service to all customers, ranging from the general public to big name hotels, restaurants and businesses from all around Ireland• Communicating with the customers through various channels including over the phone, email as well as face to face. • Managing accounts, placing special orders, processing till payments via cash and card.• Merchandising the shop floor as well as displays. • Managing the stock, taking in and keeping track of deliveries.• Providing local tech support when necessary.• Training new staff, guiding them through various • Opening, closing up and counting the cash at the end of the day.

County Dublin, Ireland

• Building and managing a Wordpress based website.• Search Engine Optimization in order to drive traffic towards the website.• Designing various graphic assets such as advertisments, letterheads, business cards etc.• Creating the company logo as well as it's branding guidelines for future use.

County Dublin, Ireland

• Providing excellent customer service from the moment a customer steps in to the moment they leave.• Serving customers at the tills, processing cash and card payments.• Keeping shop departments up to a high standard, merchandising them as well as managing the stock.

County Dublin, Ireland

• Photographing and videographing various exhibitions and workshops.• Creating digestable content for social media use.

Ireland

• Traveling throughout Ireland to deliver products on time,• Keeping count of the stock,• Carrying heavy loads,• Maintaining a close relationship with the businesses involved.

Bachelor Of Arts - Ba, Creative Digital Media

Activities and Societies: Volunteer Class Representative & Mentor for Incoming First YearsModules covered throughout the years included: •.

Leaving Certificate

Activities and Societies: Volunteer Mentor for Incoming First Years.