Bartosz Domański Email & Phone Number

County Dublin, Ireland

• Providing professional and friendly IT support both onsite and remotely, ensuring efficient service delivery.
• Accurately logging, analyzing, prioritizing, and resolving or escalating IT issues, consistently updating the IT Helpdesk ticketing system to keep records current.
• Assisting end users in resolving their technical issues using remote control tools or desk-side support, depending on the situation.
• Handling hardware maintenance and support, including reimaging computers to ensure they are functioning optimally.
• Managing software installations and providing ongoing support for various applications.
• Performing tasks related to Active Directory, including user account management and group policies.

Clonee, County Meath, Ireland

• Maintaining 3 buildings spread across the site.
• Managing inventory levels to ensure stock levels meet customer demands.
• Providing support with desk deployments and asset returns.
• Setting up and configuring printers and various devices throughout the site.

County Dublin, Ireland

• 💎 Contributed to the creation of SOP documents used throughout the EMEA region as well as the streamlining of processes used globally to improve work efficiency.
• Manage 150+ tickets on a weekly basis, promptly responding to users with any queries.
• Test devices and perform QC to ensure right first time completion.
• Respond to technical difficulties involving desktop/laptop hardware.
• Fulfills requests for replacement equipment delivery to supplied SLA's.
• Using a data entry system to ensure traceability and accuracy.

County Dublin, Ireland

• Providing outstanding customer service to all customers, ranging from the general public to big name hotels, restaurants and businesses from all around Ireland
• Communicating with the customers through various channels including over the phone, email as well as face to face.
• Managing accounts, placing special orders, processing till payments via cash and card.
• Merchandising the shop floor as well as displays.
• Managing the stock, taking in and keeping track of deliveries.
• Providing local tech support when necessary.

County Dublin, Ireland

• Building and managing a Wordpress based website.
• Search Engine Optimization in order to drive traffic towards the website.
• Designing various graphic assets such as advertisments, letterheads, business cards etc.
• Creating the company logo as well as it's branding guidelines for future use.

County Dublin, Ireland

• Providing excellent customer service from the moment a customer steps in to the moment they leave.
• Serving customers at the tills, processing cash and card payments.
• Keeping shop departments up to a high standard, merchandising them as well as managing the stock.

County Dublin, Ireland

• Photographing and videographing various exhibitions and workshops.
• Creating digestable content for social media use.

Ireland

• Traveling throughout Ireland to deliver products on time,
• Keeping count of the stock,
• Carrying heavy loads,
• Maintaining a close relationship with the businesses involved.

Bachelor Of Arts - Ba, Creative Digital Media

Activities and Societies: Volunteer Class Representative & Mentor for Incoming First YearsModules covered throughout the years included: •.

Leaving Certificate

Activities and Societies: Volunteer Mentor for Incoming First Years.