Bart Strong Email & Phone Number

South Jordan, Ut, Us

Salt Lake City, Ut, Us

Developed and executed a strategy for IoT Systems, core APIs, IoT Data Processing, and reporting. Worked closely with stakeholders as the primary contact point to prioritize IoT and API technology needs.• Led the effort to build a team focused on improving, simplifying, and cutting the cost of the IoT, API, and Data systems used to control and monitor grills remotely.• Introduced efficiencies that reduced the cost of the AWS IoT environment by more than 50% while improving the performance of the systems.• Directed the efforts to create a new analytics system that helped reduce the time Customer Service Agents had to wait to get data by more than 30 seconds, reducing the cost and time of each interaction customers had with support.• Championed and executed the rollout of observability into the API and database layers. This resulted in the identification of application performance bottlenecks and future efficiency improvement opportunities.• Drove efforts to reduce the cost of the Mobile platforms and improve key customer interactions.• Member of a Core Team - overhauled the New Product Development and Go to Market process and strategy.

Salt Lake City, Ut, Us

Cultivated a customer-focused strategy to add innovative digital cooking experiences by partnering with stakeholders. and interviewing customers to drive the product strategy.• 20-person internal and external team, including mobile, product management, QA, UX/UI, and Engineers.• Drove the innovation work to design, plan, and implementation of the first iOS watch app for monitoring and controlling an outdoor cooking device.• Established the first processes for gathering customer input on new and existing mobile app experiences, through interviews, beta programs, surveys, and prototype testing.• Directed the efforts of our Product Managers, Developers, and QA to build best in class customer experiences.• Saved the $1M+ by architecting and leading the effort to reduce the cost of having a grill connected.• Led the effort to evaluate, purchase, and implement a new IoT platform. The effort also seamlessly migrated users and grills without any disruptions. The new, world class, system replaced a system that wasn’t keeping up with the growth of the connected grills.

Provo, Utah, Us

Accountable for Global strategies and initiatives related to digital sales globally supporting over $2.7 billion in revenue annually.• Transformed the current digital landscape to reach the new generation of millennials and expand the Nu Skin leaders. Working closely with a partner that leads the industry is digital and business transformation.• Led the effort to change the mindset of the Nu Skin employee and created an environment focused on the customer’s experience. Built a process that will enable feedback and quickly adapt to the changing needs. This changed the development and business processes in 5 regions and 54 countries.

Provo, Utah, Us

Created a vision for opportunities where technology would play a role in the Nu skin ecosystem. Worked with vendors, internal stakeholders, and IT architecture to set strategies and research new innovations.• Key contributor for the technical and business vision of global innovation product launch. Heavily involved with the $40M R&D effort. Managing a $500K budget I oversaw the implementation of a digital companion app and web experience that supported the creation of a customized skin care system.• Led the effort to evaluate, purchase, and implement a new registration system that accounts for a $5M global event. System was designed to support 20,000+ attendees from 54 countries with a high-capacity registration model. The new, best of breed, system replaced a 20-year-old system that wasn’t scalable or global.

Provo, Utah, Us

Created the mobile technical strategy and roadmap. Continually looked at new innovations and how they could be added to enhance the user experience.• Designed the data storage model for the mobile platform. Also worked on improving and creating the architecture for web services and data caching.• Developed and managed a mobile platform implementation reaching 40 countries in nine months for both Android and iOS simultaneously.

Provo, Utah, Us

Provo, Utah, Us