Network Administrator
Homestead, Florida, United States
• Installed, configured, and maintained servers, domain controllers, users, and permissions for all employees, and new hires.• Troubleshot and resolved issues with local and remote printers, ensuring that all employees had access to necessary printing resources.• Set up tunnels for remote computers, ensuring secure and efficient access to company resources.• Conducted regular system maintenance to ensure optimal performance and security.• Managed backups and data recovery, ensuring that all critical data was properly protected and easily recoverable.• Set up and managed meetings using Zoom and Microsoft Meet, facilitating communication and collaboration among employees.• Managed helpdesk tools and routed tickets, ensuring timely and efficient resolution of technical issues.• Administered Office 365 and all its applications, ensuring that all employees had access to necessary tools and resources.• Worked with Avaya, managing the company's phone system and ensuring that all employees had access to necessary communication resources.