Operations Executive
CurrentCustomers Relationship Management Work closely with Chefkart’s Founder Handle incoming calls and provide assistance to chefkart’s partner, customers and vendor. Work closely with sales and support team Monitor Tickets and resolve them on a timely basis. Handle vendor’s/customer’s queries across whatsapp, phone calls & social media, live chat and Give quick assistance. Maintain and update database as needed in ZOHO CRM Ensure that the Reports and assigned tasks are complete on a timely basis. Communicate with upper management to develop strategic operations goals.