A natural leader. At present leading Business Development activities in Furniture Division, Hosur.Effective communicator with excellent relationship building, writing, presentation & interpersonal skills; strong analytical mind with problem solving & organizational abilities. Managing relation with large corporate like IKEA, Flipkart, Amazon Responsible for product development for client like Walmart, Home Depot, Lowes etc.

• Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications• Control and distribution of all the company’s quality documentation• Assessing customer requirements and ensuring that those are met• Initiate and monitor all internal and external audits on behalf of the company’s management• Setting customer service standards• Identifying quality requirement needs of raw materials with suppliers and initiate appropriate actions• Investigating and setting standards for quality/health and safety• Ensuring that manufacturing processes comply with standards at both national and international level• Working with operating staff to establish procedures, standards, systems and procedures• Writing management/technical reports and customers’ charters• Assess qualification of QA & QC team and identify their training needs• Acting as a catalyst for change and improvement in performance/quality• Directing company quality objectives to maximise profitability• Deploying SPC & Lean tools in the manufacturing processes and monitoring• Monitoring performance of the group• Technically guide team on various issues

Service Business Development; B2B Sales of Spares & Services PAN India; Technical Analysis of Failures, Product life cycle assessment, Certified Current Signature Analyst, Business Forecasting, Statistical Analysis of Failure, Failure Trend Analysis

Achieve annual sales target in line with regional targets, Handle Dealers and Contractors for Spares sales, Nurturing relationship with Utility & Industrial customers in the region for business growth, Monitor the coming projects at Utility & Industry segment and spec-in prior to tender publishing enabling advantage to Areva, Plan and execute promotional activities & technical seminars at customer’s premises, The job responsibility also includes handling customer complain for Areva make EHV, HV & MV Electrical Equipments. Anticipate system problems and guide customers to cope up with the problems by providing economic service solutions, Failure analysis and give continuous feedback to R&D for further improvement of products.

The job was to promote CG make Transformers for both Distribution as well as Power type in the market starting from 3.3kV to 765kV. Handle utility tenders and big contractor tenders, customer relationship maintain, in-house technical presentation at customer’s place, meeting targeted budget and customer satisfaction.