Inspector:Manage a high-volume pipeline of inspection requests -Contact property owners using phone, text, email -Schedule remote inspection appointments -Follow up and reschedule missed inspection appointments Perform remote property inspections -Use industry-leading software to perform remote property inspections -Direct property owner on how to use software to take images of specific property assets -Troubleshoot technical issues with property owners to complete inspections Deliver completed property inspections -Verify photo quality and composition is up to company standards -Follow company scripting to capture information about the property and any work being done.Scheduler:-Coordinate and schedule meetings, appointments, and events for individuals or teams.-Maintain and update calendars, ensuring all appointments are recorded and conflicts are resolved.-Liaise between team members, clients, and stakeholders to confirm schedules and provide updates.-Send reminders for upcoming appointments and follow up on any necessary actions post-meeting.- Resolve scheduling conflicts and adjust plans as necessary to accommodate changes.-Ensure scheduling software and tools are up to date and functioning correctly. For example Using Open Phone, Google Calendar.

Management of REC-TRAC: register participants to new tennis leagues, take payments, process general transactions using specific softwareKeeping track of records and generating reports on the center's operations and programs, tracked program spending, enrollments and attendance to produce monthly reports for the program director.Managing large amounts of inbound and outbound calls in a timely manner, identifying customers' needs, clarifying information, researching every issue, and providing solutions and/or alternatives.Performing a variety of essential record-keeping duties, managing department record-keeping, and filing system-relevant materials appropriate to the department, e.g., payroll, accounts payable, departmental files, personnel records, and accounting data.Overseeing facilities, enforcing rules and policiesPreparing and supervising recreation programsAssist and support the Recreation SupervisorScheduled events in recreation facilities, tracked calendars, and monitored facility conditions.Established team rosters, scheduled and set up leagues, and tournaments, and enforced rules and regulations of recreation and athletic programs.Management of inventory of supplies and equipment with established sign-out procedures.Assist and evaluate recreation and athletic programs with the recreation director to support the community.Improved recreational programming based on feedback from customers and employees.Administered First Aid and CPR to participants in distress.

• Provide excellent customer service: engaging and greeting customers, resolving customers' inquiries.• Followed manual and computer procedures to close guest accounts and open room for next sale.• Assisting customers during the check-out process: proper check, ATM, and credit procedures. Operated POS system to itemize and complete customer purchases.• Monitored cash transactions at the front desk to maintain responsibility for personal bank.• Completed check-in procedures using manual and computerized methods to expedite processes and promote customer satisfaction.• Followed up with customers about resolved issues to maintain high standards of customer service.• Applied highly effective selling skills while properly engaging and presenting solutions to customers.• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.• Trained new personnel regarding company operations, policies, and services.

• Checking, inspecting for safety, and on athletic programs, facilities, and equipment.• Completed facility maintenance checklist.• Enforced the rules and regulations of City parks, facilities, and fields.• Completed attendance and non-employee accident reports.• Enforced facility rules and regulations.• Supervised recreational activities and Sports Leagues.• Umpired games and kept scores; maintained adequate records.• Checked facility use permits.• Maintained adequate inventory of program or recreational activity equipment and supplies.• Managed scheduled events to maximize activities and attendance.• Maintained energy and enthusiasm in a fast-paced environment.• Offered friendly and efficient service to customers and handled challenging situations with ease.• Exceeded goals through effective task prioritization and great work ethic.• Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.• Administered First Aid and CPR to participants in distress.

• Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.• Upheld classroom routines to support student environments and maintain consistent schedules.• Manage the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment.• Kept students on-task with proactive behavior modification and positive reinforcement strategies.• Kept accurate and current attendance records and assignment sheets to maintain file compliance.• Provided instruction for students in core subject areas.• Developed rules and set goals to maintain order in classroom.

• Supervised High School Volunteers.• Enforced discipline both on and off-field to lead team with the highest personal standards.• Explained and taught regulations and rules.• Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.• Coached Basketball and Soccer• Refereed Soccer games and Basketball.• Enforced rule expectations with pre-game conversations with teams.• Promoted good sportsmanship among players.• Gym Attendant: performed orientations, supervised the gym floor, and answered questions.• Responded to customer requests efficiently and with knowledgeable assistance.

• Responsible for selling cell phone plans: engaged and greeted customers that walked into the store.• Used sales skills and techniques to regularly exceed goals and sales quotas by describing service and supporting products and the use and operation of phones to customers.• Computed sales prices, and total purchases, and received and processed credit payments via wireless-enabled devices.• Increased sales by offering advice on purchases and promoting additional products: achieved monthly sales goals by promoting product benefits and enrolling new clients.• Retained excellent client satisfaction ratings through outstanding service delivery.• Trained and mentored new sales representatives.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Answered customer telephone calls promptly to avoid on-hold wait times.• Answered a constant flow of customer calls with minimal wait times.• Offered advice and assistance to customers, paying attention to special needs or wants.• Scheduled calls with customers and warranty experts• Scheduled appointments for warranty renewal• Sales of warranties• Investigated and resolved customer inquiries and complaints quickly.• Cultivated customer loyalty, promoted repeat business, and improved sales.

• Adhered to company policies and scripts to consistently achieve call-time and quality standards.• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.• Learned and maintained an in-depth understanding of product information, providing knowledgeable responses to diverse questions.• Educated customers on company systems, form completion, and access to services.• Scheduled appointments for refacing and interior inspections• Called customers for rescheduling or cancellations and called drivers to confirm appointments.• Providing full reports for each customer interaction• Maintained accurate and current customer account data with manual forms processing and digital information updates.• Engaged in learning and development opportunities to promote continued performance improvement.