Basab Dutta Email & Phone Number

New Delhi, Delhi, India

•Ensure the initiation and closure of programs/projects are properly executed and reflected in the project management and time reporting tools•Identify and effectively resolve issues and conflicts within and among project team(s). Conduct regularly scheduled program/project status and issue reviews with Senior Managers•Work effectively with business partners, vendors, technology and project management staff to develop the project agenda and ensure agreement/adoption of project objectives/deliverables •Serve as the single point of contact (SPOC) for the project, representing multiple constituency perspectives at times throughout the project lifecycle•Manage the project lifecycle, including synthesizing & vetting requirements and system testing•Provide robust communication to senior stakeholders and management / control forums for program updates•Collaborate with all teams to ensure that project goals, objectives, and deliverable are achieved at quality standards•Assess, monitor, document, and communicate on project scope, status, risks, and key learning to project stakeholders

Bhubaneshwar Area, India

• Assembling and coordinating project team members; assigning individual responsibilities• Perform the relevant project management processes• Lead project teams consisting of cross- functional, assign responsibility to members & monitorprogress• Delivery of projects aligned to overall business and technology strategies and architectures.• Support the core team during Requirement Interviews, Process Understanding from the end usersDocumenting of the reports

Bhubaneshwar Area, India

• Strategies and initiatives that reflect the organizations goals. Prepares business plans that support the operation and adhere to budget. May be responsible for supervising trainers and instructors. • Ensures that project/ department milestones/ goals are met and adhering to approved budgets• Ensure - selection of quality candidates after mobilization for effective training.• Ensure that training should complete successfully with maximum capacity utilization, ensuring minimum dropout.• Coordinating with Assessment Agency for scheduling assessments PAN India• Handling and maintaining data for all training programs (PMKVY, STAR and other state government under NSDC) and trainer database.• Screening of Trainers• Mobilize and facilitate the engagements of stakeholders during planning and development meetings, workshops and seminars.

Bhubaneshwar Area, India

• Assessment and analysis of existing system, organizational structure and IT interventions, Need Assessment, System Analysis and MIS• As- is report, Gap analysis report, TO be report and DPR for End to End consulting • RFP Preparation, helping department in vendor selection • Assembling and coordinating project team members; assigning individual responsibilities• Perform the relevant project management processes• Lead project teams consisting of cross- functional, assign responsibility to members & monitor progress• Delivery of projects aligned to overall business and technology strategies and architectures.• Support the core team during Requirement Interviews, Process Understanding from the end users Documenting of the reports• Establishes and maintains a framework to ensure that information security policies, technologies and processes are aligned with the business regulations of the organization• Identifies as well as applies innovative practice in security to enhance the global operations of the organizations• Heads the Service Management team• Helping the organization to follow ITIL process • Escalating problems to higher authority whenever the Vendor/Service Providers SLA’s are violated.• Working for the Business growth of Company by giving best technical support to the client.• Working on Request, Incidents, change and closing calls within the defined SLA• Provide weekly and monthly reports to senior managers on performance • Develop and establish operating policies, ITIL practices, internal controls and best practice approaches for computing and information technology systems / services. • Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, communications and escalations• Work with Various Tech & IT team to analyse day to day reported issues & project how we can reduce problems & increase productivity

Bengaluru Area, India

• Real Time & continuous follow-up with global support teams for Critical incident resolution• Ensure that the Incident record is fully updated prior to Problem Management handover • Chair bridge calls for effective coordination, incident resolution, service restoration• Ensures incidents reach resolution through the Ericsson Incident Management process.

Bengaluru, Karnataka, India

• Preparing and maintaining the version control Process Documents.• Key responsible for handling technical, process issues & Escalation• Manage day-to-day shift operations and resource utilization• Handling & Helping team in major network outages• Quality check the voice, E-mail, ITSM communication, Reports• Create and maintain action log and review it

Bengaluru Area, India

• Overall project management including client relationship and vendor management and managing the project Schedule, Budget and Quality• Netcool Alarm monitoring for SONET, ATRICA (Now NSN), Ciena, Catalyst switch and DWDM network elements.• Provisioning, De-provisioning, circuit testing and Loop test of DS1, DS3, OC3, OC12 and OC48 through Nortel Preside and work order execution of Ethernet circuits as well as Lambda Unite.• End-to-end management of projects including all aspects of Project Planning, Project Implementation, Project Control, and final delivery of projects meeting customer expectations of Time & Quality• Provide essential operational support for KVH's telecom network, which is using Nortel, Atrica, CIENA, and Lucent network elements.

Master In Business Operation, Operations Management And Supervision, A

Completed MBA from Symbiosis Pune

Bachelor Of Engineering (Be), Electronics And Communications Engineering, 1St Class With Disctinction

Diploma, Electronics And Telecommunication, 1St Class With Disctinction

Ranked 7th all over Karnataka

10Th Standard, Paradeep Port Orissa