Yolande Duduzile Dube is the founder of Basadzi Credit Management Solutions, I have a wealth of experience which I have acquired from working in the Corporate/commercial sector for over 20 years. I have completed Credit Management with the Institute of Credit Management (ICM) and I am also a member of the institute. I am a very independent individual, team player, good in building relationships with internal and external customers. very proactive, I am able to handle criticism, dependable, self-motivated and results driven. I have a proven track record of working with debtors book in excess of R100m. Exposure with credit control management of distributors, buying groups and have special interest in government hospitals collections. I have experience in both open item and balance brought forward customer reconciliationI have worked in Finance Department as an Accounts Receivable, Senior Credit Controller Order to Cash(O2C) and Quote to Cash(Q2C) process management in different sectors –Financial institution, Telecommunication, ICT, Pharmaceutical and Medical Device companies.
-
Public Sector Liaison Officer -Order To Cash SpecialistVertice Medtech Mar 2024 - Sep 2024Menlyn, PretoriaFocus of this role is recovery of accounts receivables, ensuring compliance with administrative processes and standard operating procedures driving sales growth within the Public Sector and establishing key relationships with major Public Hospitals -
Interim/Contract Credit Controller -Looking For Month To Month ProjectsBasadzi Credit Management Solutions Oct 2023 - Sep 2024South AfricaInterim credit control and management service provider Soft collectionsBusiness process outsourceInterim Accounts PayableDocument and workflow managementO2C process managementMedical billingElectronic submission of medical aid claimsIndependant contractor -
Credit ControllerImerys Aug 2023 - Sep 2023Centurion, Gauteng, South AfricaPrincipal Duties and responsibilities Sending out statements and invoices to customers Daily cash allocations Review age analysis daily and follow up on none performing customers Opening new accounts Review customer credit limits and manage orders on hold Prepare documents for authorization by Financial Controller for internal credit limit increase to facilitate orders Liaising with sales and warehouse co-ordinators on orders placed on hold Intercompany… Show more Principal Duties and responsibilities Sending out statements and invoices to customers Daily cash allocations Review age analysis daily and follow up on none performing customers Opening new accounts Review customer credit limits and manage orders on hold Prepare documents for authorization by Financial Controller for internal credit limit increase to facilitate orders Liaising with sales and warehouse co-ordinators on orders placed on hold Intercompany reconciliations Update debtors report daily Manage cash sales accounts Show less -
Credit ControllerCanon Emea Nov 2022 - Jan 2023Centurion, Gauteng, South Africa Book value R70mil with 200 customers Sending statements to retail customers by the 3rd of every month Processing of payments from bank to customers accounts Payments allocated to invoices by 10h00 daily Follow up on outstanding invoices and updating account managers on none performing accounts Address short payments with clients daily Refer accounts exceeding credit limits to Credit Manager to review Liaising with account managers about orders on… Show more Book value R70mil with 200 customers Sending statements to retail customers by the 3rd of every month Processing of payments from bank to customers accounts Payments allocated to invoices by 10h00 daily Follow up on outstanding invoices and updating account managers on none performing accounts Address short payments with clients daily Refer accounts exceeding credit limits to Credit Manager to review Liaising with account managers about orders on hold Sending of support documents to account managers to obtain approval for claims Processing settlement discount claims before month end close Ensure price and goods return claims are resolved as per SLA Confirm foreign payments with the bank and provide them with relevant information to release funds Liaise with account managers about orders on hold Show less -
Accounts Receivable SpecialistZimmer Biomet Feb 2021 - Jun 2022Midrand, Gauteng, South Africa The book value was R250mil with 200 customersJob Summary: Responsible for the day-to-day functions for a section of the Zimmer Biomet receivables which ultimately affects cash flow and profitability of the company Ensures that cash is collected in line with DSO targets which are set monthly Specific focus on debt > 120 days. Should be < a percentage agreed monthly/quarterly Provide excellent services to both internal stakeholders and external… Show more The book value was R250mil with 200 customersJob Summary: Responsible for the day-to-day functions for a section of the Zimmer Biomet receivables which ultimately affects cash flow and profitability of the company Ensures that cash is collected in line with DSO targets which are set monthly Specific focus on debt > 120 days. Should be < a percentage agreed monthly/quarterly Provide excellent services to both internal stakeholders and external customersPrincipal Duties and Responsibilities: Day-to-day collection function for a section of the Accounts Receivable book, daily telephonic customer contact in this regard is essential, also, customer relationship building, customer visits and co travelling with sales representatives is an important part of this portfolio Releasing customer orders and managing the O2C process from onboarding new customers up to collection stage Resolve customer credit and debit note requests, also ensure these are reviewed for accuracy daily once captured Evaluate and access credit worthiness of new customers (risk assessment) Review credit application, verify and confirm all details with customer. Obtain Credit Bureau report when necessary Obtain trade references Ensure all new applications are authorised by the Finance Advise customers who are put on credit hold. Review the credit hold screen daily Investigate accounts that have exceeded credit limits and discuss with Finance Manager Process Bad Debts write offs and ensure authorised by Finance Manager Month end bank reconciliation functions, schedule appointments with Finance to resolve. Ensure A/R entries reconcile to the General Ledger Update bank statement with batch numbers and credit controller names Discuss legal matters with Finance Manager and prepare all documentation for hand over Keep up to date with and implement Zimmer Biomet policies, SA law and best practice, compliance conscious at all times and in all transactions Show less -
Debtors And Creditors ControllerJasco May 2019 - Feb 2020Midrand, Gauteng, South Africa Cashbook processing Daily bank reconciliation Processing of creditors invoices Reconcile supplier statements Prepare payments and remittance for all supplier creditors Handling of all supplier queries Filling of all supporting documents in line with group procedures Build and maintain good supplier relationship Monthly cash forecastDebtors control Collecting monthly and annual rental from tenants Sending out invoices and month end… Show more Cashbook processing Daily bank reconciliation Processing of creditors invoices Reconcile supplier statements Prepare payments and remittance for all supplier creditors Handling of all supplier queries Filling of all supporting documents in line with group procedures Build and maintain good supplier relationship Monthly cash forecastDebtors control Collecting monthly and annual rental from tenants Sending out invoices and month end statements Allocating of customer payments on Netsuite Resolving of billing and rental queries Build and maintain relations with tenants Ensure that rental billings are in line with CPI escalationso Liaise and escalate complex contractual disputes with senior management Ensure that queries are resolved as per agreed turnaround times with internal stuff Ensure that electricity billings are billed as per meter readings Ensure that all supporting documents are emailed to customers in time in order to collect overdue amounts timeously Show less -
Retail Credit Controller & Customer Service SupervisorBmo Foods May 2018 - Jan 2019Midrand, Gauteng, South Africa Collection of monies as per agreed payment terms Ensure that all claims received from retailers are resolved in time to avoid payment to be placed on hold ensure payments are allocated as per remittance advice and settlement discounts are processed in line with payment terms and settlement discounts agreements ensure month end is closed in time and statements are sent three days after month end ensure that all orders are released in time to avoid delay in delivery stock to… Show more Collection of monies as per agreed payment terms Ensure that all claims received from retailers are resolved in time to avoid payment to be placed on hold ensure payments are allocated as per remittance advice and settlement discounts are processed in line with payment terms and settlement discounts agreements ensure month end is closed in time and statements are sent three days after month end ensure that all orders are released in time to avoid delay in delivery stock to the relevant retails liaise with stock controller to ensure that stock level is sufficient for invoicing purpose liaise with financial manger to address payment delays from retailers communicate with retailers regarding payment delays to avoid placing orders on hold ensure month end reports is send to management in time after month end close and address any overdue to management ensure that accounts don't roll over to 60 days ensure that potential bad debts are addressed timeously with management ensure that the DSO is at acceptable levels ensure that write off of claims are at acceptable levels Show less
-
Debtors ControllerArjo Jun 2017 - Mar 2018Pretoria, Gauteng, South Africa Raise invoices daily POD’s Credit notes Adjustments to re-allocate payments Post payment batches after daily processing Telephonic follow-ups with customers per day Telephonic follow-ups daily; email follow-ups Refer to Attorneys on day 60 Involve Sales Reps to assist with client follow-ups on outstanding amounts Bi-weekly reports to Financial Manager with notes on outstanding payments Allocate payments from bank statement to… Show more Raise invoices daily POD’s Credit notes Adjustments to re-allocate payments Post payment batches after daily processing Telephonic follow-ups with customers per day Telephonic follow-ups daily; email follow-ups Refer to Attorneys on day 60 Involve Sales Reps to assist with client follow-ups on outstanding amounts Bi-weekly reports to Financial Manager with notes on outstanding payments Allocate payments from bank statement to customers Gauteng – email invoices and manual Excel statements monthly Visit GSSC quarterly Visit other provinces to recover long overdues SAMED – report monthly Show less -
Credit ControllerSanofi May 2016 - Jan 2017Midrand, Gauteng, South Africa Ensure timeous capturing of receivables information into the financial system Responsible for the collection of outstanding balances on the debtors account Preparation and distribution of statements Responsible for the opening of new debtor account in SAP as per company policy Responsible for the maintenance of customer records in SAP Responsible for applying of payments to invoices in the debtors’ accounts Responsible for assisting Financial Manager with loading… Show more Ensure timeous capturing of receivables information into the financial system Responsible for the collection of outstanding balances on the debtors account Preparation and distribution of statements Responsible for the opening of new debtor account in SAP as per company policy Responsible for the maintenance of customer records in SAP Responsible for applying of payments to invoices in the debtors’ accounts Responsible for assisting Financial Manager with loading and managing of authorized credit limits Responsible for ensuring that settlement discounts are calculated and provided for correctly To communicate with internal clients when customers default on payments and when customer accounts have been placed on hold Processing of invoices for staff debtors Show less -
Senior Credit ControllerWestcon-Comstor Dec 2013 - Apr 2016Midrand, Gauteng, South Africa Debtors – book value ±R70 million; ±200 active accounts Regular monitoring, analysis and maintenance of customer accounts Collections of overdue amounts Opening new accounts Sending relevant documentation request invoices, statements etc Ensuring purchase orders match sales order before releasing orders Allocation of customers payments to accounts Submit of collection forecast and monthly management reports Perform credit risk assessments on… Show more Debtors – book value ±R70 million; ±200 active accounts Regular monitoring, analysis and maintenance of customer accounts Collections of overdue amounts Opening new accounts Sending relevant documentation request invoices, statements etc Ensuring purchase orders match sales order before releasing orders Allocation of customers payments to accounts Submit of collection forecast and monthly management reports Perform credit risk assessments on customers Analysing financial statements Releasing order in suspense and liaising with sales department on orders on hold Attend to customer queries and ensure resolution as per agreed turnaround times Build and maintain good customer relations Preparing documents for rebates, write offs, early settlement discounts for Management to approve before processing Prepare documents for refund and ensure that customer provide the required supporting documents before sign off Follow up on queries pricing errors, rebates, discounts etc Liaise with Account Managers on an ongoing basis regarding the status of accounts and follow up with them regarding outstanding credits to be processed on customer’s accounts Dealing with FMCG, Retailers, large volumes, COD accounts, and foreign accounts Company operating system -Embrace Show less -
Senior Credit ControllerCovidien (Medtronic Minimally Invasive Therapies Group) Mar 2008 - Nov 2013Midrand, Gauteng, South Africa Debtors – book value ±R50 – R70 million; ±220 active accounts Responsible for regular monitoring, analysis and maintenance of customer accounts Collections on local and exports (foreign) accounts, cash sales and COD accounts Open new accounts Trade reference checks on new accounts and ITC enquiries Responsible for collections of due and overdue accounts within credit terms Reconciliation of customer accounts Liaison with Customer Service Department… Show more Debtors – book value ±R50 – R70 million; ±220 active accounts Responsible for regular monitoring, analysis and maintenance of customer accounts Collections on local and exports (foreign) accounts, cash sales and COD accounts Open new accounts Trade reference checks on new accounts and ITC enquiries Responsible for collections of due and overdue accounts within credit terms Reconciliation of customer accounts Liaison with Customer Service Department regarding disputed queries and ensure that queries are logged and resolved timeously e.g. discount, price, delivery and return queries Printing and mailing monthly statements to customers Visiting customers to build and maintain relationships Ensure that monthly DSO is kept within acceptable levels To work within the parameters of Company’s Credit Policy Maintain good relations with Customer and the Salesforce Timeous assessing and releasing of suspended orders and ensuring customer do not trade over their approved credit limit Preparing of documents for handover and or write off to bad debts Cashflow forecasting Assisting Representatives with queries Knowledge of relevant legislation i.e. NCA, CPA, Companies Act and Business rescue Involved in Management reporting on the following:- Reviewing customer credit limits- Analysing financial statements- Month-end reporting - Bad debts provision- Risk assessments Show less -
Credit ControllerSiemens Aug 2006 - Feb 2008Midrand, Gauteng, South Africa Debtors – book value ±R15 million Collection of due and overdue accounts Accurate allocations of customer payments Reconciliation of customer accounts Worked on SAP Faxing statements, invoices and pod’s to customers Following up on queries ensuring resolution Visit customer to resolve queries and build relations Partnering Commercials and different BU’s and report account deviations to them in time -
Credit Controller/Legal AssistantAvroy Shlain Cosmetics Feb 2005 - Jul 2006Midrand, Gauteng, South Africa Debtors – book value ± R15 million Telephonic collections Sending out final demand letters to defaulters Provide weekly and monthly reports on all collection matters Control and manage payment arrangements Commence legal action by handing over debtors to Debt Collectors / Attorneys -
Collections Team LeadRevco Jun 2003 - Apr 2004Pretoria, Gauteng, South Africa -
Call Center RepresentativeTelkom Mar 1999 - May 2003Pretoria, Gauteng, South Africa Handling customer account queries Payment arrangements for customers Processing customer orders Handling large volume of calls -
Credit Card CollectionsAbsa Group Sep 1994 - Feb 1999Pretoria, Gauteng, South AfricaCredit card collectionsMaking payment arrangements for customersSending out statements to customersHanding over none performing accounts to attorneys
Duduzile Dube Education Details
-
Institute Of Credit Management Of South AfricaCredit Management
Frequently Asked Questions about Duduzile Dube
What is Duduzile Dube's role at the current company?
Duduzile Dube's current role is Certified Credit Professional, Document process management, O2C & Q2C process management.Member of Institute of Credit Management South Africa.
What schools did Duduzile Dube attend?
Duduzile Dube attended University Of South Africa/universiteit Van Suid-Afrika, Institute Of Credit Management Of South Africa.
Not the Duduzile Dube you were looking for?
-
Duduzile Dube
Graduate From University Of Johannesburg, With A Supply Chain Management Qualification.Johannesburg -
-
1hotmail.com
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial