Başak Nur Mursaloğlu Email & Phone Number

İstanbul, Turkey

İstanbul, Türkiye

In my role as an Operation Specialist at Istanbul Logistics, I successfully enhanced export operations, specialized in the Spain-Portugal line, and ensured seamless business communication with overseas partners. My meticulous handling of crucial documents reinforced compliance with international trade regulations and company policies.-Spearheaded export operation management, resulting in increased efficiency and streamlined processes. -Acquired specialized expertise on the Spain-Portugal line, enhancing market understanding and improving operational efficiency.-Facilitated robust communication with overseas agencies, fostering strong professional relationships and enabling smooth business operations.-Diligently monitored and handled key documents including T1, invoices, declarations, and ATRs, ensuring full compliance with international trade regulations and company policies.

In my tenure as Director at EMC Bilişim Teknoloji, I successfully led software project management, drove revenue growth through diverse product sales, and ensured a high-quality user experience across systems. My strategic contributions to new projects and proactive engagement in customer interactions further underscored my commitment to product success and customer satisfaction.-Led project management within the software unit, ensuring timely delivery and optimal resource allocation.-Oversaw sales of diverse products, including Network Marketing, E-Commerce, Virtual Software, and Application Software, driving revenue growth.-Managed testing and support units for panel and admin systems, ensuring high-quality user experience and system stability.-Contributed strategically to the management of a newly released application project, successfully guiding it from concept to launch. -Engaged actively in customer launches and meetings, providing comprehensive system usage training, resulting in improved customer satisfaction and system utilization.

Sarıyer, İstanbul, Türkiye

As an Operations Assistant Specialist at NYK Enerji Ticaret A.Ş., I effectively managed sales and trade operations in the natural gas sector, bolstering revenue growth. I acquired an in-depth understanding of market dynamics, informed strategic planning, and developed essential knowledge in energy supply support. Additionally, my leadership in the company's social media management amplified online engagement and brand visibility.-Managed sales and trade operations in the natural gas sector, contributing to the company's revenue growth.-Acquired in-depth understanding of market factors and operations, enabling informed decision-making and strategic planning.-Developed foundational knowledge in balancing energy supply support for diverse customers, enhancing client satisfaction and retention.-Led the company's social media management, driving online engagement and enhancing brand visibility.

İstanbul, Türkiye

-Developed a comprehensive understanding of investment firm operations, enhancing my foundation in finance and investment.-Acquired foundational knowledge about stock and money markets, preparing me for future roles in finance.-Familiarized myself with cryptocurrency markets, recognizing their growing influence in today's financial landscape.

İstanbul, Türkiye

-Gained valuable insights into the operations of an IT department, enhancing my understanding of IT processes and workflows.-Contributed to projects within the R&D department, applying academic knowledge to practical scenarios.-Applied programming languages learned during university education in real-world application areas, demonstrating adaptability and problem-solving skills.-Acquired knowledge of IT terminologies and concepts along with business English vocabulary, improving my professional communication skills.-Participated in project meetings and prepared detailed reports, demonstrating my ability to contribute in a professional setting.