Başak Tavşanoğlu Email & Phone Number

Istanbul, Turkey

• Experience in analyzing, designing, developing, testing, and deploying complex process and system solutions, specializing in card campaigns. Work closely with both the marketing department and the developer team.
• Agile Roles: As a Scrum Master and IT Expert, keep the team organized, lead the Scrum events, andserve as a bridge between product management and development

Istanbul, Turkey

• Conduct projects in different units such as Digital Banking Channels, Campaign Marketing, and Payment Systems
• Experience in analyzing, designing, developing, testing, and deploying complex process and system solutions, specializing in card campaign and card embossing modules. Work closely both with the operations department.
• Perform root cause business and technical analysis of features
• Test data management and software developments both on the system and user interfaces, using Oracle SQL Developer, TOAD, and SoapUI
• Experience in supporting and participating in the planning, preparation, and execution of user acceptance testing.
• Maintain live release technical management activities

Istanbul, Turkey

• Involved in card projects by means of accounting, business relations, project management, analysis, testing, documentation, UAT, and customer complaints.
• Worked as a test engineer in the PCI-DSS project.
• Experienced in product life-cycle management using ALM tools.
• Project Management Methodologies: Agile, Scrum Role: Card Systems Scrum Team Product Analyst

- Leading lab sessions on Google Analytics for E-Commerce Management- Teaching MS Access and VBA for Management Information Systems- Studied and presented papers on empirical studies in operations and information systems

-Determination of Negative Keywords for Search Engine Based Advertising CampaignsA Decision Support System is developed which can be used in SEA campaign management. The DSS determines the negative keywords based on the data obtained from the earlier campaigns. Keywords at unigram level is analyzed by using various machine learning techniques. Novel.

-Analyzed cases of P&G Business Transformation Methodology and Applications/ Cases about data acquisition and process on FMGC products-Taught Strategic Decision Making and Analysis Applications-Taught Introduction to Industrial Engineering-Taught Special Topics in Industrial Engineering III

Yapikredi Bankacilik Ussu Gebze - ITU Ari Teknokent Ayazaga Istanbul

-Worked in R&D and special projects department-Included in Safir Project which is based on image processing/ Smart Algorithms for Information Retrieval (SAFIR) - awarded the Most Successful Koç Members in 2016 (supported by TUBITAK)-Analyzed and compared original data with the results of the project

Madrid Area, Spain

Worked on the interface part of a text mining project with using elastic searchand kibana on Ubuntu. Coded javascript and html

Gebze Teknopark- Turkcell Maltepe Plaza

-Creating and applying test cases to pre-production and in-production environments. Writing and applying SQL queries to Turkcell databases-Attended workshops and seminars:Oracle Database workshopPL/SQL workshopJava workshopDatawarehouse seminar on Big Data

Bachelor’S Degree, Computer Science And Engineering, 3.15

Selected Courses: Data Visualization and Analysis - Information Systems - Data Structures - Database Systems

Master'S Degree, Business Administration, Management And Operations, 3.00

Doctor Of Philosophy - Phd, Operations And Information Systems

Selected Courses: Stochastic Methods - Advance Optimization - Econometrics - Operations Management

Master’S Degree, Industrial Engineering, 3.50

Selected Courses: Data Mining - Predictive Analytics - Business Intelligence and Decision Support Systems - Methods of Statistical.

High School Diploma, Mathematics & Science, Ranked 2Nd

Primary School