Basant Karn

Basant Karn Email and Phone Number

Customer Support Executive | Specializing in Ophthalmology Support @ Toshbro Medicals Pvt Ltd
calcutta, west bengal, india
Basant Karn's Location
West Delhi, Delhi, India, India
Basant Karn's Contact Details

Basant Karn personal email

About Basant Karn

As a Biomedical Engineer with 4 years of experience as a Field Services Engineer, I am skilled in application, installation, service support, PMS, troubleshooting, CMS, and product development. With a Diploma in Medical Electronics from Ambedkar Institute of Technology, Delhi, I am familiar with critical care, pulmonology, and cardiology medical equipment such as CPAP, BiPAP, Oxygen Concentrators, Spirometers, Monitors, ECG, Defibrillator, TMT Machine, Syringe & Volumetric Infusion Pumps.In my current role at AKAS Medical, I have successfully completed installation in Delhi-NCR, Haryana, Rajasthan, Chandigarh, Western U.P., Uttarakhand, and Punjab. I have also provided application, troubleshooting, PMS, and customer training regarding equipment operation, maintenance procedures, and process related to the upkeep of equipment. My ability to generate new sales leads has been an asset to the company, and I have successfully generated revenue as AMC, CAMC contract, and spare billing.In my previous role as Sales & Service Engineer at Medigen Solutions, I worked on patient monitors, defibrillators, spirometers, ECG machines, and treadmill test machines. I was responsible for giving before-sales demos of the biomedical equipment, providing periodic maintenance services, timely resolution for equipment malfunction, troubleshooting, and board level repair onsite service. I also provided preventive and corrective maintenance of above biomedical equipment, trained customers on equipment operation and maintenance procedures, and processed related to the upkeep of equipment.Before that, I worked as a Sales and Service Engineer at Adage Medical Systems-India, where I worked on machines like CPAP, BiPAP, Oxygen Concentrators, Spirometers. My responsibilities included training customers on equipment operation, maintenance procedures, and the process related to the upkeep of equipment, and preparing and submitting quotations for tenders and hospitals.I am seeking a challenging opportunity in an organization where I can apply my skill set in a professional work environment as a technical expert to develop my skills as an individual as well as an effective team player for the development of myself & the organization. With good service support and customer relations, I have successfully cleared technical demonstrations and generated new sales leads for the company. I am skilled in project management, technical support, product development, and equipment installation.

Basant Karn's Current Company Details
Toshbro Medicals Pvt Ltd

Toshbro Medicals Pvt Ltd

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Customer Support Executive | Specializing in Ophthalmology Support
calcutta, west bengal, india
Employees:
94
Basant Karn Work Experience Details
  • Toshbro Medicals Pvt Ltd
    Customer Support Executive
    Toshbro Medicals Pvt Ltd Feb 2024 - Present
    New Delhi, Delhi, India
  • Akas Medical
    Field Services Engineer
    Akas Medical Apr 2022 - Feb 2024
    Delhi, India
    - Successfully completed installation of nearly 1000 units in Delhi-NCR, Haryana, Rajasthan, Chandigarh, Western U.P., Uttarakhand, and Punjab supplied by the company.- Provided application, troubleshooting, PMS, and customer training regarding equipment operation, maintenance procedures, and the process related to the upkeep of equipment.- Successfully generated revenue by AMC, CAMC contract, and spare billing.- Provided sales support for repeated orders and new accounts for… Show more - Successfully completed installation of nearly 1000 units in Delhi-NCR, Haryana, Rajasthan, Chandigarh, Western U.P., Uttarakhand, and Punjab supplied by the company.- Provided application, troubleshooting, PMS, and customer training regarding equipment operation, maintenance procedures, and the process related to the upkeep of equipment.- Successfully generated revenue by AMC, CAMC contract, and spare billing.- Provided sales support for repeated orders and new accounts for company product expansion.- Handled a major part of Northern India initially individually and later with a team of 4 Engineers. Show less
  • Medigen Solutions
    Sales And Service Engineer
    Medigen Solutions Jan 2020 - Nov 2021
    Delhi, India
    - Worked on patient monitors, defibrillators, spirometers, ECG machines, treadmill test machines.- Provided before-sales demo of biomedical equipment i.e., application, features, and maintenance of equipment.- Responsible for providing periodic maintenance services, timely resolution of equipment malfunction, troubleshooting, and board-level repair on-site service.- Completed preventive and corrective maintenance of biomedical equipment.- Trained customers on equipment… Show more - Worked on patient monitors, defibrillators, spirometers, ECG machines, treadmill test machines.- Provided before-sales demo of biomedical equipment i.e., application, features, and maintenance of equipment.- Responsible for providing periodic maintenance services, timely resolution of equipment malfunction, troubleshooting, and board-level repair on-site service.- Completed preventive and corrective maintenance of biomedical equipment.- Trained customers on equipment operation, maintenance procedures, and the process related to the upkeep of equipment.- Ensured timely submission of documents (service reports, PM reports, etc.) to the office.- Generated leads by making cold calls, generating inquiry and requirements of doctors, hospitals, and forwarding them to the sales team.- Followed up regarding working of machines, payments, CAMC/AMC, and sales lead. Show less
  • Adage Medical Systems - India
    Sales And Service Engineer
    Adage Medical Systems - India Aug 2019 - Jan 2020
    New Delhi
    - Worked on machines like CPAP, BiPAP, oxygen concentrators, and spirometers.- Trained customers on equipment operation, maintenance procedures, and the process related to the upkeep of equipment.- Prepared and submitted quotations for tenders and hospitals.

Basant Karn Skills

Microsoft Excel Microsoft Word Soldering Leadership Teamwork

Basant Karn Education Details

Frequently Asked Questions about Basant Karn

What company does Basant Karn work for?

Basant Karn works for Toshbro Medicals Pvt Ltd

What is Basant Karn's role at the current company?

Basant Karn's current role is Customer Support Executive | Specializing in Ophthalmology Support.

What is Basant Karn's email address?

Basant Karn's email address is bs****@****ail.com

What schools did Basant Karn attend?

Basant Karn attended Ambedkar Institute Of Technology.

What skills is Basant Karn known for?

Basant Karn has skills like Microsoft Excel, Microsoft Word, Soldering, Leadership, Teamwork.

Who are Basant Karn's colleagues?

Basant Karn's colleagues are Arka Banerjee, Siva Kumar, Swapnil Kurhade, Akshay Devsani, Jagdish Gaud, Mr. Somesh Palekar, Shariq Ali.

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