Ict Solution Manager
CurrentAs an ICT Solution Manager at Ncell Axiata Ltd, I am responsible for overseeing and driving the enterprise business's product and ICT solutions, including SDWAN, AI Solutions, HR Solutions, and other critical services. My role involves end-to-end management, from solution onboarding to sales execution.Key responsibilities include:Enterprise ICT Solutions: Managing and promoting enterprise-level ICT solutions such as SDWAN, AI, and HR solutions, ensuring successful onboarding and driving sales growth.Fixed Solutions Management: Overseeing fixed solutions, including Internet, VPN/Intranet, IPLC, IPT, and cross-connect services, to ensure seamless connectivity and communication for our clients.Content and Bulk SMS Business: Leading the management of Ncell's content and bulk SMS services, optimizing operations, and expanding our service offerings.ICT Domain Management: Handling critical ICT domains such as Cloud services, colocation at Ncell's data center, toll-free services, and SIP, ensuring robust and secure infrastructure for our customers.Automation and Process Improvement: Spearheading projects focused on automating and streamlining manual processes within the enterprise business, leading initiatives like RPA, payment automation, and lead generation to enhance efficiency and productivity.