• Allocating NEFT’s/DD’s/Cheques payments of 7 regions to the team members.• Reviewing and releasing Payments processed by team members.• Reconciling inflow and outflow of NEFT batches on hourly basis with accuracy.• Experienced in CTS payments (high value Cheque) and inform partner banks through proper channels.• Handled collection and liquidation (Cheque and Draft) for HDFC and AXIS Bank.• Contacting client regarding fraudulent high value transactions (RTGS payments) and getting validated on the same.• Coordinating with OFAC, Compliance & Client Service team on ensuring NEFT payments are cleared through proper channel.• Reconciling processed, cancelled, hold payments on daily basis.• Sending daily reports of the work status to management.• Updating daily trackers for ready reference to the team.• Preparing and updating the process documentations with latest updates. • Checking work status timely, reallocating work as per the volumes received.• Responding to business unit emails/queries and updating the team with latest updates.• Providing On Job Trainings to new associates in the team. • Reporting all the activities within TAT.• Attending weekly and monthly operational calls with onshore team.• Duplicate payment report analysis.• Work with various departments in order to find the seriousness of risk and work for process improvement.• Responsible for managing the daily/weekly/monthly volumes for the team and meeting the defined SLAs.• Handling rush request on a timely manner.• Having end to end knowledge of Payment Process operations.

• Extensive experience in documentation and verification of banking client accounts to validate in compliant with KYC requirements.• Experienced in Fund Transfer, AML, Compliance process.• Experienced in Onboarding the client with pre-requisite norms and conditions. • Proficient in Opening and Closing Banking and Corporate accounts as per request.• Extensive experience in updating PBB (pricing for billing banks) as per forms received from Regional CSOs.• Upload KYC documents for audit purpose.• Proficient in handling SWIFT Cutover file received on monthly basis.• Send SWIFT messages (MT950/940/942/900/910) to a banking client.• Sending daily reports of the work status to management.• Updating daily trackers for ready reference to the team.• Preparing and updating the process documentations KOPs and SOPs with latest updates. • Checking work status of opening, closing and amendments of accounts on timely basis.• Responding to business unit emails/queries and updating the team.• Providing process related trainings to new associates in the team. • Reporting all the activities within TAT.• Attending weekly and monthly operational calls with onshore team.• Work with various departments in order to find the seriousness of risk and work for process improvement.• Responsible for managing the daily/weekly/monthly volumes for the team and meeting the defined SLAs.

• Experienced in handling Fixed-Income, NY Securities, BONY files and Equity Securities in respective application.• Extensive experience in reconciling of securities in database.• Updating coupon and factor rates in respective application on daily basis received through bloomberg.• Experience in calculating principal and interest rates of securities.• Resolved securities related issues and queries received through emails and bloomberg. • Sending daily reports of the work status, MIS reports to supervisor and manager.• Updating daily trackers initiated by supervisor and manager.• Reporting all the activities within TAT.• Prepared SOD and EOD’s and used to report the same to respective management at the end of the day.

• Handled invoices of receipts & payments of direct client on daily basis.