As senior manager commerce, I lead Munckhof's commerce cluster. This cluster includes the bid management, sales, account management b2b and marketing communication departments. Together with these 20 highly motivated colleagues, I passionately work on the acquisition, retention, customer satisfaction and communication of and for Munckhof's stakeholders.

Munckhof is engaged in all aspects of human mobility. From directing passenger transport for care institutions and government agencies and the resolution of complex, large-scale transport issues to handling a full range of travel management services for internationally-oriented organizations, we distinguish ourselves on the market by focusing on all aspects of the mobility chain. Our basic principle in this is to consider how mobility can contribute to the success of an organization in terms of profits, savings, effectiveness, productivity and satisfaction, rather than only looking at the costs. See www.munckhof.nl for more information.As Result & Conversation Manager I direct a team of 14 professionals who are responsible for:• Business Developments for all market segments of Munckhof Group• The results of our services for our customers• Customer satisfaction with regard to our services• Relevant and adequate communication with our stakeholders

Responsible for departments Sales, Accountmanagement, Bidmanagement and Marketing & Communications. Focussing on business opportunities, customer value and business development.

Reed & Mackay is a corporate travel management partnership for high performance professionals that have specialist and exacting requirements. We believe that exceptional service comes from the attention to the smallest of details and with the support of our own unique technology we ensure that nothing is left to chance and savings are consistently delivered. As the head of Sales & Marketing, I am responsible for all commercial activities in the Netherlands.

GSM Travel Management is comprised of a carefully selected group of like-minded, expert travel management leaders around the world (46 countries), who share the same vision, and philosophy around service excellence. GSM is recognised for their consultative approach with clients to develop customised, results-driven travel programs that deliver tangible value and maximise travel spend for their clients. Munckhof represents GSM Travel Management in the Netherlands.

Responsible for strategy, marketing, sales and business development.

Responsible for marketing and sales. Advising customers in the service of combining printing with logistical solutions.

Advising customers in the communication supply chain, containing prepublishing, printing and direct marketing.