Antonio Luis Martinez Email & Phone Number

Estes Park, Co, Us

Estes Park, Colorado, United States

● Responds to user requests for service, troubleshoot problems and develop solutions as needed.● Supports end user workstations, desktop operating system software and application software.● Performs minor repairs to equipment and arrange for further servicing as needed.● Monitors antivirus software and repairs infected computers with malware.● Records actions taken and solutions requests in the IT ticket system.● Assists in maintaining inventory and documentation of equipment.● Assists with maintaining and repairing the phone systems.● Assists with computer and Wi-Fi networks.● Exposure to formal CompTIA A+ certification training

Madrid, Community Of Madrid, Spain

● Efficiently organize and maintain databases of music and audiovisual content.● Ensure data accuracy and completeness through regular quality checks.● Foster effective communication channels to address data-related issues promptly.● Conduct in-depth research to gather additional information about artists, albums, movies or titles.● Proactively identify and resolve data-related issues for seamless operations.● Provides cross-checking and QA to ensure accuracy on the ingested titles

Mandaluyong, National Capital Region, Philippines

● Provides consistent, prompt, and high-equality-level support to the clients throughout the onboarding process● Proactively engage with key decision-makers to identify client's needs, and requirements and uncover roadblocks to ensure on-time commitments● Train new clients on how to use the Media meter platform in a way that is tailored to their specific use case and implementation● Execute daily customer support operations including responding to questions and following up on reported issues● Take customer feedback and liaise with internal teams for product improvement● Performs JIRA Ticket creation

Iloilo, Western Visayas, Philippines

● Analyzes, validates and migrates sensitive personal health information from the request to the system● Mining data from primary and secondary sources, then reorganizing said data in a format that can be easily read by either humans or machines. ● Responsible for automating internal and external reports, creating executive-level dashboards, and presenting information to help hospital executives and others understand the operational impact of the data ● Modifies healthcare data of the provider and the organization needed for claims of reimbursement

Iloilo, Western Visayas, Philippines

● Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software install and perform minor and major repairs to hardware, software, or peripheral equipment, following design or installation specifications. ● Oversee data and voice connections and operation, diagnosing and configuration of network like IP Address and DNS● Monitors the performance of System and identifies the down servers.● Answer user inquiries regarding computer software or hardware operation to resolve problems.

Bachelor'S Degree, Information Technology

Full Stack Bootcamp, Software Engineering And Web Development