Integration Support Engineer
Current• Supervised 100% integration tests in order to ensure the smooth functioning of the integration cycle without encountering any problems.• Proposed effective solutions, offered guidance to merchants on optimal implementation methods, and resolved merchants’ concerns related to APIs and E-Commerce Plugins boosting customer satisfaction.• Performed a variety of implementation, and troubleshooting requiring a broad knowledge of the company’s products for online payment methods.• Ensuring that the needs of the merchants are met by effectively communicating with sales, development teams, and account managers.