Integration Support Engineer
Current- Supervised 100% integration tests in order to ensure the smooth functioning of the integration cycle without encountering any problems.
- Proposed effective solutions, offered guidance to merchants on optimal implementation methods, and resolved merchants’ concerns related to APIs and E-Commerce Plugins boosting customer satisfaction.
- Performed a variety of implementation, and troubleshooting requiring a broad knowledge of the company’s products for online payment methods.
- Ensuring that the needs of the merchants are met by effectively communicating with sales, development teams, and account managers.