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Basel Radwan is listed as Global Customer Success Leader at The Associated Press, a company with 3747 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a work email signal at ap.org and a matched LinkedIn profile for Basel Radwan.
Basel Radwan previously worked as Global Customer Engagement Manager at The Associated Press and Technical Engagement Manager at The Associated Press. Basel Radwan holds Doctor Of Philosophy - Phd, Customer Success from Universiti Pendidikan Sultan Idris.
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Global customer success leader with 16+ years of diverse academic and industry experience. Playing a central and integral role with a strong cross-functional abilities, collaborating with various departments to overcome the customers' challenges and deliver their desired outcomes. Driving client lifecycle – leading to adoption, upsell, advocacy, client satisfaction and retention.• Customer Success: Successfully scale effective customer success organizations through pre-sales, onboarding, and adoption practices for subscription-based products and services.• Account Management: Track record of driving strategic initiatives, on-time and aligned with organizations priorities.• Relationship Building: Cultivates positive customer relationships through clear and helpful communication.
Listed skills include Broadcast Television, Video Production, Satellite Tv, Negotiation, and 46 others.
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A career timeline built from the work history available for this profile.
Dubai, United Arab Emirates
- Design and optimize customer journeys to enhance overall experience and drive growth and retention.- Maintain and grow ARR through pre-sales, onboarding, and adoption practices for subscription-based services.- Revamp trial management workflows.- Increase product usage globally. - Upsell revenue by leveraging data and targeted customer success.
United Arab Emirates
Dubai - DMC - News Center
Played a central role in major broadcast projects upgrading the workflow to HD-SDI Tape-less environment. Worked directly with partners and service providers and conducted internal training.
Dubai-DMC
Managed broadcast signals, equipment setup, staff supervision, and communication system maintenance. Played a major role in many successful expansion projects that was delivered ahead of schedule. Managed broadcast signals, equipment setup and staff supervision. Contributed to successful expansion projects that was delivered ahead of schedule. Developed.
Dubai-DMC
Maintained broadcast signals, supervised staff, performed equipment setup, conducted preventive maintenance, and ensured smooth communication and transmission.
Doha, Qatar
Played an essential role in expansion projects resulting in a highly-watched sports TV channel. Gained experience with high- end technologies during migration to HD-SDI.
Other employees you can reach at ap.org. View company contacts for 3747 employees →
Diane Bondareff
Colleague at The Associated Press
New York, New York, United States, United States
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FB
Florent Bajrami
Colleague at The Associated Press
Kosovo, United States
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GH
George Henry
Colleague at The Associated Press
Lagrange, Georgia, United States, United States
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SB
Steve Buschemi
Colleague at The Associated Press
State College, Pennsylvania, United States, United States
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ES
Errol Spencer
Colleague at The Associated Press
Greater Sydney Area, Australia
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JM
Jay Maples, Cpp, Psp, Cfe
Colleague at The Associated Press
Egypt, Egypt
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SL
Steve Loeper
Colleague at The Associated Press
Los Angeles, California, United States, United States
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JL
Juan Lozano
Colleague at The Associated Press
Houston, Texas, United States, United States
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ZA
Zahir Alomran
Colleague at The Associated Press
Iraq, Iraq
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RB
Rebecca Boone
Colleague at The Associated Press
Boise, Idaho, United States, United States
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Activities and Societies: Awarded 2nd Runner up team in Egypt ROBOCON 2005 Contest (Robot Design & Implementation Contest), Participated.
Quick answers generated from the profile data available on this page.
Basel Radwan works for The Associated Press.
Basel Radwan is listed as Global Customer Success Leader at The Associated Press.
AeroLeads has found 1 work email signal at @ap.org for Basel Radwan at The Associated Press.
Basel Radwan is based in Dubai, United Arab Emirates, United Arab Emirates while working with The Associated Press.
Basel Radwan has worked for The Associated Press, Dubai Media Incorporated, Tower Media Middle East Fz Llc, Ashorooq Tv, and Alkass Sports Channels.
Basel Radwan's colleagues at The Associated Press include Diane Bondareff, Florent Bajrami, George Henry, Steve Buschemi, and Errol Spencer.
You can use AeroLeads to view verified contact signals for Basel Radwan at The Associated Press, including work email, phone, and LinkedIn data when available.
Basel Radwan holds Doctor Of Philosophy - Phd, Customer Success from Universiti Pendidikan Sultan Idris.
Basel Radwan is listed with skills including Broadcast Television, Video Production, Satellite Tv, Negotiation, Digital Asset Management, Management, Project Management, and Television.
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