• Performing chemical and physical testing on raw material, intermediate and final products to reach the best result • Ensure laboratory instruments are calibrated at all times) Foss devices like NIR – Digestive unit) & general housekeeping activities.• Handling technical customer complaints and develop creative solutions for related problems.• Preparing monthly & daily quality reports and internal communication with other departments.• Monthly inventory of chemicals and laboratory tools and coordinate with the purchasing department.• Daily follow-up of water samples from the boiler and cooling tower and preparing a report on the results.• supervised employees, developed their skills and abilities, monitoring their behavior and personal appearance, and work to raise their level. • Monitoring water treatment and boiler, check additives and chemicals before using, and communicating with the specialized treatment company.• Conducting, supervising and follow-up pest control activities and pest control operator.