I am a Specialty Coffee Consultant with a strong background in sales and marketing, helping cafes and roasters optimize their coffee quality and operations. With years of experience in sourcing premium coffee beans, I provide end-to-end solutions from selecting the finest beans to refining brewing methods. My expertise extends to training teams, improving supply chains, and boosting business growth. I leverage my knowledge of sales strategies and customer service to enhance client experiences and drive success in the competitive coffee industry.
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Sales ManagerAlmenhaz -
Sales ManagerAlmenhaz Feb 2022 - PresentUnited Arab EmiratesSales of coffee supplies typically involve the distribution and purchase of items such as coffee beans, ground coffee, espresso machines, filters, cups, and related products. These sales can take place through various channels, including retail stores, online platforms, or direct business-to-business transactions. Coffee suppliers often offer a variety of coffee blends, equipment, and accessories to cater to the diverse needs of both consumers and businesses. The sales process may include marketing, order processing, delivery, and customer support to ensure a seamless experience for buyers. Additionally, sales strategies may encompass bulk discounts, subscription services, or promotional deals to attract and retain customers in the competitive coffee market -
Customer Service RepresentativeDu May 2019 - Dec 2021United Arab EmiratesResponded to customer requests for products, services and company information.Educated customers on promotions to enhance sales.Meet monthly sales quota and activity levels in consistent basis.Cross sell and up sell service to new and existing customers.Ensure all required computer based training modules are completed to ensure product knowledge as well as companies changes to policies and procedures.Utilize the technique of sales pro to ensure customer satisfaction. -
Sales SupervisorGold S Gym Jan 2018 - May 2019Alexandria, EgyptHandle customer questions, complaints, and issues.Follow-up leads and samples provided by sales team.Implement strategies to sell products or services.Implementing new techniques for on-floor membership sales and Client retention.Providing regular fitness and sales training to the staff. Build new customer base to maximize sales.
Basem Khaled Education Details
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Bachelor Degree Of Law
Frequently Asked Questions about Basem Khaled
What company does Basem Khaled work for?
Basem Khaled works for Almenhaz
What is Basem Khaled's role at the current company?
Basem Khaled's current role is Sales Manager.
What schools did Basem Khaled attend?
Basem Khaled attended Alexandria University.
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