Basem Tawfik Email & Phone Number

Sayreville, Nj, Us

Red Bank, New Jersey, United States

• Manage companywide conversion of physically archived documentation into digital archives.• Provide assistance to client services team by proficiently handling client data within a third-partyCRM system.• Serve as the direct point of contact with high-profile clients, overseeing contract renewalprocesses.• Systematically collect and organize business data into Excel spreadsheets maintainingcomprehensive database of potential opportunities for future business.• Utilize Microsoft Excel to achieve a 98% accuracy rate in managing financial statements andclient data with precision.

Red Bank, New Jersey, United States

• Applied JIRA to groom 85% of user stories, enhancing the team's comprehension of the technical tasksrequired for feature/enhancement development.• Collaborate closely with a team of 32 IT professionals delivering four technology projects for theorganization.• Deploy PowerShell scripts, establishing a 90% efficiency in executing software installations on PCplatforms.• Conduct proactive reviews of system and network performance allowing implementation adjustments inaccordance with established IT policies.• Engaged with all project team members, guiding the project through the Software Development LifeCycle (SDLC) to ensure alignment with business objectives as outlined in drafted requirements.

Parlin, New Jersey, United States

• Gained certification in First Aid, Cardiopulmonary resuscitation, and automated external defibrillator use.• Provided day-to-day supervision of assigned aquatics programs including scheduling of lifeguards and instructors to ensure coverage meets the facilities guidelines and standards.• Motivated participants to strive for excellence by cultivating relationships and providing instructional guidance.• Assisted with recruiting, hiring, training, and evaluation of staff by managing relevant statistics related to performance.• Conducted incident and accident reports to document safety shortfalls and mitigate future incidents. • Lead ongoing in-service training and safety checks for aquatics staff.