Basem Torky Email & Phone Number

Dubai, United Arab Emirates

• Successfully managed and supported projects related to the development and implementation of Big Data Platform (Cloudera), AI Platform (DataiKu), and BI Platform (MicroStrategy) within the organization.• Collaborated with cross-functional teams to ensure the timely and cost-effective delivery of projects, meeting, or exceeding stakeholders' expectations.• Led the planning, execution, and monitoring of projects, ensuring adherence to quality standards and project timelines.• Played a pivotal role in Dubai Data project, resulting in Dubai data driven city strategy.• Provided strategic guidance and oversight for the integration of advanced technologies, including Big Data and AI, to enhance operational efficiency and decision-making processes.• Developed and maintained strong relationships with internal and external stakeholders to foster collaboration and alignment with organizational goals.• Proactively identified and addressed challenges, ensuring the smooth progression of projects, and minimizing potential risks.

Dubai, United Arab Emirates

Maintained project schedules and tasks• Identified problems and formulated alternative solutions• Worked with project managers and other team members• Collaborated with other parts of product development team• Ensured high quality code by using pair programming approach• Help the RTA Operations Team to rebuild the system’s environments after the necessary has been done to the components required.• Assist all RTA IT staff and IT vendors when integration with the system is required by other systems. Including analyzing the requirements of integration• Preparing and writing users manuals for the systems• Handling support and feedback• Solving user’s problems by Interact directly with customers, vendors, and via telephone, email or on site visits• Software testing and quality assurance• Support, maintain and document software functionality• Document and summarize the results of customer site visits or escalated problems. • Document and follow-up of customer suggestions for continued improvements to internal systems and products.• Continually seeks opportunities to increase customer satisfaction and enhance client relationships.• Preparing DGEP evidences according to RADAR concept• Business requirement gathering• Responsible for conducting, leading and coordinating software development activities• Develop Mobile applications using Worklight SDK.• Preparing request for change form (RFC)• Minutes of Meeting (MOM)• UAT sessions for the business owner• Preparing Outage Notification form• Preparing Architecture Design Document• Serve clients, identify their needs and provide feedback on the success of filling jobs• Preparing Application Change Request form• Managing all necessary activities on the Staging Environment, Production Environment and Disaster Recovery Environment.• Training users on using the systems.

Dubai, United Arab Emirates

• Maintained project schedules and tasks• Identified problems and formulated alternative solutions• Worked with project managers and other team members• Collaborated with other parts of product development team• Ensured high quality code by using pair programming approach• Help the RTA Operations Team to rebuild the system’s environments after the necessary has been done to the components required.• Assist all RTA IT staff and IT vendors when integration with the system is required by other systems. Including analyzing the requirements of integration• Preparing and writing users manuals for the systems• Handling support and feedback• Solving user’s problems by Interact directly with customers, vendors, and via telephone, email or on site visits• Software testing and quality assurance• Support, maintain and document software functionality• Document and summarize the results of customer site visits or escalated problems. • Document and follow-up of customer suggestions for continued improvements to internal systems and products.• Continually seeks opportunities to increase customer satisfaction and enhance client relationships.• Preparing DGEP evidences according to RADAR concept• Business requirement gathering• Responsible for conducting, leading and coordinating software development activities• Develop Mobile applications using Worklight SDK.• Preparing request for change form (RFC)• Minutes of Meeting (MOM)• UAT sessions for the business owner• Preparing Outage Notification form• Preparing Architecture Design Document• Serve clients, identify their needs and provide feedback on the success of filling jobs• Preparing Application Change Request form• Managing all necessary activities on the Staging Environment, Production Environment and Disaster Recovery Environment.• Training users on using the systems.

Dubai, United Arab Emirates

Egypt

• Develop and maintain IT systems which helps TE Data to maintain its position as a leader of the Internet market in Egypt via adding new value to our customers and increasing our market share. • Gather requirements and Create requirements documents.• Develop high and low level design.• Implement project according to design architecture.• Supporting Provisioning and Order management systems to meet business requirements.• Generating business reports.• Involved in deploying and developing many new applications and ADSL products projects.• Using the follwoing technologies:1. PHP Developer2. Java Developer3. MySQL4. JQuery5. Worklight

Giza, Egypt

• Superior knowledge of web services and Java/J2EE• Excellent written and oral communication skills• Sound understanding of object oriented programming and design• Firm analytical and interpersonal skills• Exceptional skills in Agile Development and Test Driven Development• Good ability to develop advanced standards techniques and concepts• Strong familiarity with a wide portfolio of software languages and applications including Linux Servlets JSP and PHP• High ability to work on SOA and Agile projects

Nasr City, Cairo

• Back/Front-End development using CodeIgniter framework.• Highly experienced and skilled Agile Developer with a strong record of excellent teamwork and successful coding project management. • Specializes in problem identification and proposal of alternative solutions. Adept at working on multiple projects simultaneously.

• Develop websites using ZEND, Magento and WordPress.• Identified and acted to improve team knowledge of new business processes and technologies• Stayed current on latest industry developments• Provided knowledge and individual mentoring to team members as needed

Master Of Science - Ms, Data Analytics, M.Sc. Data Analytics

B.Sc, Computer Science

Activities and Societies: IEEE Memebership and SPA community membershipGood . Graduation Project: Analoge to Digital Converter (using JAVA.

Bsc, Computer Science

Activities and Societies: IEEE Tanta Student BranchComputer Science