Dynamic and results-oriented National Account Director with a proven track record in the recruitment industry, specialising in managing large, complex managed service and National Accounts. With a strategic mindset and excellent communication skills, I excel in developing and nurturing strategic customer relationships to drive business growth and exceed revenue targets.I prioritise understanding client values, business models, and strategic priorities to tailor bespoke solutions that address challenges and goals effectively. Leveraging my expertise in sales and customer management, I develop and implement comprehensive account plans, ensuring alignment with the company values and objectives.My leadership extends to mentoring and motivating teams, fostering a culture of high performance and continuous improvement. I am adept at driving change positively across the organisation, embracing innovation, and championing new products and services to enhance customer satisfaction and drive EBIT growth.With a keen eye for financial management and a commitment to excellence, I consistently achieve and exceed budgeted margins while ensuring optimal service delivery. I am highly proficient in VMS systems and possess the ability to liaise comfortably at all levels, from boardroom discussions to frontline operations.As a dedicated professional with a strong sense of accountability and integrity, I am committed to upholding core values and driving positive behaviors within the organisation. My strategic approach, combined with my passion for delivering exceptional customer experiences, positions me as an asset in achieving organisational goals and enhancing stakeholder value.with clients.