Bashama Hassan, Cphi(C) Email & Phone Number

Environmental Health

Regional Municipality Of Durham, Ontario, Canada

Markham, Ontario, Canada

▪ Display problem solving abilities by hearing customer concerns, seeking and providing solutions and escalating to various appropriate departments until resolved within customers given deadlines for banking needs ▪ Perform administrative responsibilities such as preparing relevant documentation, scheduling follow-up meetings, reviewing legal documents and completing commercial customer portfolios ▪ Demonstrate responsibility and time management by simultaneously managing own workload to complete multiple different complicated and lengthy client request within given deadlines while maintaining AML/Compliance▪ Apply organizational skills by using calendars, notes, emails and computer applications to complete daily tasks, meet partner expectations and minimize errors ▪ Maintain excellent service with our partners (Commercial Banking Centers) by communicating via email/phone regarding client requests and concerns ▪ Contribute to the quality and efficiency of bank operations as well as compliance with regulatory and internal bank guidelines to minimize the Bank's exposure to risk

Markham, Ontario

▪ Applied communication and negotiating skills by engaging customers in conversation to provide financial guidance, profiting both client and company▪ Utilized issue management skills by identifying client complaints regarding wait times, developed and executed a solution plan with colleagues resulting in legendary customer experience▪ Performed additional leadership responsibilities such as scheduling and planning meetings to ease manager workload▪ Demonstrated event planning skills while taking lead on the social committee, by planning branch events within budget, organizing fine details and delegating tasks for successful work events

Egypt, Tanta Publihospital

▪ Developed and proposed an action plan for a preventative health campaign to raise awareness among the community against the use of tobacco and second hand smoke▪ Examined problems in infection prevention and control procedures, sanitary practices and hospital policies to develop a detailed solution plan for improvement ▪ Presented information about the Canadian health care system, hospital standards and public health involvement in societal health to educate hospital surgeons and local medical students▪ Explored and analyzed various socioeconomic factors affecting the health of patients to develop a public health memo▪ Gained knowledge of illnesses and common preventative injuries present among the Egyptian population

Oshawa, Ontario

▪ Provided leadership in event planning by organizing meetings with team members to monitor the progress of projects and delegated tasks ▪ Completed appropriate paperwork to obtain university approval for funding, marketing, advertising rights and organized finances for event venue booking ▪ Brainstormed ideas and prepared proposals for successful fundraising and networking events ▪ Created shared Google Calendar to communicate updates for upcoming events, meetings and deadlines ▪ Provided mediation for any conflicts and disagreements between team members

Toronto, Canada Area

▪ Proposed ideas, created and organized health promotion campaigns for department, children and parents ▪ Utilized organization skills to complete administrative duties such as, scheduling, canceling, and confirming appointments ▪ Filed and organized confidential medical records following the Personal Health Information Protection Act regulations

Bachelor Of Applied Science - Basc, Public Health And Safety - (2 Year Fast-Track)

Bachelor Of Health Science (Hons), Public Health Specialization

Courses Include: - Public Health - Social Determinants of Health - Global Health - Health Policy and Practice - Health and Indigenous.