•Develop and incorporate an effective recruitment strategy.• Produce and update job specifications and descriptions.• Arrange recruitment materials.• Post job ads on the company’s website, social media channels, and relevant job boards.• Evaluate resumes, cover letters, and job applications.• Perform interviews and evaluate the candidates skills, knowledge, and experience.• Follow up with successful candidates and update the company’s internal records.• Be a point of contact between the candidate, hiring managers and the company during the selection process.❖ Software used: Bitrix.❖ Achievements: Created a faster process of recruitment for faster and better quality of hires.

• Supervise HR staff performance and guide employees to better performance while ensuring good working relationships with employees.• Assist the HR department in the hiring process.• Assist in employee compensation.• Develop strategies and implement changes that improve job knowledge.• Adjust employee benefits and incentive programs.• Ensure a fair recruitment plan and oversee new hiring, interviews, and orientations.• Collaborate with the CEO to systematically manage the business’s HR policy• Oversee employee recruitment and boarding skills, wage settlements, and dismissals• Ensure the application of labor laws.• Promote a productive workplace and ensure a culture of collaboration and accountability.• Guide the HR staff as a leading authority in human affairs at all times Mandatory Skills and Requirements• Extensive experience in administrative work such as making transfers and templates, keeping records, and reviewing HR policies.• Ability to make important strategic decisions for the company.• Help the organization ensure compliance with all applicable laws.• Excellent interpersonal skills to help tackle challenges• Ability to delegate tasks to the HR team according to their priority.• Thorough understanding of the company’s HR policies and processes.❖ Software used: Tiktok Backstage.❖ Achievements:- Created a hiring process with better efficiency.- Added more policies matching UAE labour law.

Delivering quality client service, insightful solutions and balance priorities through the supervising of Global Recruitment Teams. Enticing candidates to relocate across borders, understanding immigration and expatriation processes, I am responsible for overseeing end to end hiring and onboarding activities for hires across Middle East and North Africa. This includes leading a team of recruiters, process specialists and global mobility specialists to deliver flawless hiring activities across the region.• Supervise, lead, motivate and develop a team through performance management, setting coaching plans and measuring improvements.• Support continuous improvement within the business, ensuring excellent customer service and stakeholder management.• Ensuring that escalated actions are rapidly closed or escalated onwards• Undertake proactive management to identify potential and set improvement plans.• Support the development and ongoing management of Business Services delivery initiatives ensuring that coaching plans support areas of focus.• Regularly liaise with all resourcing specialists both in house and external agencies to ensure sufficient resource available at all times to deliver against operational plan and budget.• Act as the main point of contact for any business escalations from Managers, Directors and heads of HR on recruitment issues and initiatives.• Deliver and analysis robust MI to support the necessary requirements of the business, along with management of the ATS Throughout my roles in Alshaya Group I have been recognised and gained rewards for providing excellent customer service delivering results, which as resulted in myself having the opportunity to undertake the prestigious Grow With Us Programme.

❖ Software used: EPAF, Oracle, Avaya, HRs, PageUp.❖ Achievements:- Hired around 100 thousand employees across MENA for all career levels in stores and head office, from CL H toCL B.- Managed to open Mall of Qatar, Doha Festival City, Avenues Mall, Sidra Mall, Murooj Complex, Sea FrontRestaurants chain.- Opened the biggest store of H&M in the world.- Opened 18 stores for Starbucks.- Created the hiring System for Oman, Bahrain, Qatar, Jordan, Lebanon, UAE and Egypt.- Handled five recruitment agencies across MENA, Europe and Asia.- Trained 3 teams of HR.

Worked within a luxury concierge service, available to each client 24 hours a day, 365 days a year, and on hand to assist with any lifestyle requests, from last minute restaurant reservations, holiday bookings and theatre and opera tickets, to access clubs, parties and special events, on hand to provide the ultimate in insider, specialist and localised knowledge. I received specialised training in the use of the companies personalised computer system (Q Force), this is used to access suppliers and members personal information. I talk with both clients and suppliers daily, to take requests, make bookings, make and confirm payments. I send weekly newsletters to all clients to keep them up to date with what's relevant in their cities.❖ Achievements:I created the Kuwait City Guide 2015 which is used by all the Quintessentially offices worldwide. My maingoal wasto get to know what the clients wants without them having to say it, I suggested events and services wherever they are in the world.

Establishing a friendly but professional rapport with all members, up to 200 per day. Listen to and determine the needs of the customer and offer a suitable solution. I would process up to 30 new applicants per day, generating a revenue of 30,000 to 42,000KD per month. Taking payments via cash or credit card and issuing memberships. Implemented a new system to assist the CEO in calculation of membership income figures. Devised new schedules for employees working hours, motivating the team to achieve objectives set by management. Regularly make purchases of goods on behalf of the company. Responsible for ensuring appropriate media and any technical issues regarding the cinema, 20 televisions, receivers and DVD players.

Part of a team of 4 Cabin Crew, we would work together to ensure all pre-flight checks were completed. Responsible for the safety and comfort of up to 180 passengers per flight. Dealing with a diverse range of people and languages. Essential to stay focused and alert for the entire flight and maintain professional image throughout. Kind, helpful and reassuring manner and assisting all passengers with needs or requests. Received special training for Health and Safety and Emergency situations. Frequent completion of detailed flight reports.

Responsible for payroll, personnel records and annual evaluation of the company’s 10 employees. Renewal, transfer and cancellation of staff contracts, visas and other related documentation. Advise General Manager of appropriate resolution to employee issues. Working with HR Manager during interviewing, hiring, terminating and promoting of staff. Handling of petty cash and all associated purchases. Issuing and documenting employee purchases and equipment requests. Began training using Adobe Photoshop and Illustrator. Providing administrative support to all departments, including but not limited to typing, data entry, proof-reading, reprographics and reporting.