Bashar Daher

Bashar Daher Email and Phone Number

Information Communication Technology Specialist @ emaratech
dubai, united arab emirates
Bashar Daher's Location
Dubai, United Arab Emirates, United Arab Emirates
About Bashar Daher

4+ years of experience in the field of ICT and services. Expert in electronic, electrical and industrial products. However, I am elegant and perfect in communicating with clients, with good negotiation and sales skills. Bachelor of Science in Information and Communication Technology & BT Electronic. I am enthusiastic about a new challenge and always want to learn something new .

Bashar Daher's Current Company Details
emaratech

Emaratech

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Information Communication Technology Specialist
dubai, united arab emirates
Website:
emaratech.ae
Employees:
506
Bashar Daher Work Experience Details
  • Emaratech
    Customer Support Executive
    Emaratech Feb 2023 - Present
    Dubai, United Arab Emirates
    Provided exceptional customer service to clients via phone, email, and live chat channels, addressing inquiries, troubleshooting issues, and resolving complaints.- Assisted in the creation and maintenance of technical documentation, including user guides, manuals, and knowledge base articles.- Consistently achieved and exceeded performance metrics, including call resolution time and customer satisfaction scores.- Collaborated with team members and supervisors to identify process improvements and enhance overall efficiency in the call center operations.- Demonstrated proficiency in using CRM software to manage customer interactions and track support tickets
  • It Com Lb
    Technical Support Advisor
    It Com Lb Feb 2021 - Mar 2023
    Beirut, Lebanon
    Responsible for providing technical assistance. Interact with customers by phone, email or In-person to resolve their soware and hardware computer issues. Serving customers through selling products and meeting their needs. Call clients and customers to inform them about the companyʼs new products, services and policies. Guide callers through troubleshooting, navigating the company site or using the products or services Training end-users in hardware functionality and soware programs. Electronic and Electrical circuit analysis . Understanding and repairing electronic boards. Switch and Routing Configuration . Troubleshooting IT devices, maintaining database and ensuring system security Implementing file backups and Repairing for printers and scanners
  • Itcom Lb.
    Information Technology Services Specialist
    Itcom Lb. Oct 2017 - Nov 2022
    Beirut, Lebanon
    • Enterprise Networking: responsible for providing technical support and assistance. Interact with customers by phone, email or In-person to resolve their computer problems related to software and hardware issues to help them get back up running smoothly again• Creator & executive of " Repairing & implementation service in 20 min with attractive hospitality”• Troubleshooting IT devices• Serves customers by selling products and meeting customer needs• Installing hardware• Installing and upgrading software• Implementing file backups• Install anti-virus software• Repairs for printers and scanners
  • Elotech
    It Specialist
    Elotech Nov 2014 - Oct 2017
    Beirut, Lebanon
    • ELV: CCTV,SMATV, A/V, Access Control• Electrical tube installation, Electrical cable installation (Bi Wire, Rg6, Rj45)• Connect electrical key, switch, contactor, relay & PLC
  • Scs
    Information Technology Technician
    Scs Nov 2013 - Oct 2014
    Beirut, Lebanon
    SMATV “Satellite Master Antenna Television: Orientation of antenna (Dish, Yagi). Use Rg6 Rg11, RJ45, and Fiber Optic. Connect Switch, Amplifier, Splitter, and Tab. Video Phone: Install the audio video wire, screen and programing the keypad

Bashar Daher Education Details

Frequently Asked Questions about Bashar Daher

What company does Bashar Daher work for?

Bashar Daher works for Emaratech

What is Bashar Daher's role at the current company?

Bashar Daher's current role is Information Communication Technology Specialist.

What schools did Bashar Daher attend?

Bashar Daher attended Arab Open University - Lebanon, Technical Bir Hassan Institute.

Who are Bashar Daher's colleagues?

Bashar Daher's colleagues are Aamir Abbas, Amin Abdulla, Sultan Al-Nabulsi, Choudhry Humayun, Syed Hussaini, Muhammad Qasim Hamid, Mohammad Mansoor.

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