Bashar Eyad Email & Phone Number

Dublin, Ca, Us

Cupertino, California, United States

Manage a portfolio of enterprise accounts

Hayward, California, United States

Founder and owner of Bashars Cars. Providing customers with high end and highly desirable classic European and Japanese cars. I assist clients in finding their dream cars while working with their budgets and specific needs. I'v nurtured strong relationships and created many connections that allows me to further grow my business and bring a tailored experience for each of my clients.

Milpitas

-Directed a book of 100+ high value customers through deeply understanding client challenges and pain points in order to deliver strategic integrated solutions that align with their goals and objectives.-Conducted 75+ proactive outbound calls per week in order to identify upsell/ cross sell opportunities, while increasing CSAT by 25%.-Prioritized and simultaneously managed customer accounts at different points of the customer lifecycle to ensure a smooth process for adoption, growth and retention. -Delegated software and hardware troubleshooting through carefully understanding and analyzing situations in order to develop functioning solutions.-Collaborated with internal stakeholders to design holistic client solutions, as well as advocate for client needs through reporting key metrics and trends that facilitate client health, retention, engagement and adoption.-Refined internal documentation using Salesforce.com CRM to update records of client interactions and transaction

Palo Alto, California