Bashar Hakkoum Email & Phone Number

Portland, Oregon, United States

Oregon

- Responsible for field data collection, and draw schematics and presentations- Identify ideal locations for future telecom equipment by reading, understanding, and analyzing utility work prints.- Work with IT and network engineers to apply best practices.- Reviewed and interpreted maintenance records and work orders to verify requirements

United States

- Developed and maintained a deep understanding of product offerings to best serve customers’ needs.- Consistently deliver high standards of service.- Lead various workshops and presentations on Microsoft services to train customers on Microsoft products and services- Responsible for provisioning and deploying devices.- Advised customers and partners on key aspects of company solution offer to drive consistent sales.

Wilsonville, Oregon

- Set up computers, installed hardware, and configure settings for customers.- Trained users in the proper use and care of computers to reduce and eliminate potentially damaging errors.- Added new hardware, software, security patches, and other updates to improve the functionality of computer systems.- Put together brand-new systems with the optimal mix of performance and budget-conscious components.- Removed broken or outdated hardware and replaced it with new parts to achieve the desired level of performance.

Syria

- Worked with computer hardware and software and was able to fix laptops. - Worked with laptops that I would have to take apart in order to fix or it was as simple as installing new software or updating their current software. - Took laptops apart and worked with the hardware when necessary.- Perform virus removal, data backups and restore.

Bachelor Of Applied Science - Basc, Cybersecurity And Information Assurance

Activities and Societies: Cybersecurity club

Cybersecurity, Information Technology, Undergraduate