Bashar Ibrahim Email & Phone Number

Egypt

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards• Preserve excellent levels of internal and external customer service• Design exceptional menus, purchase goods and continuously make necessary improvements• Identify customers needs and respond proactively to all of their concerns• Lead F&B team by attracting, recruiting, training and appraising talented personnel• Establish targets, KPI’s, schedules, policies and procedures• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork• Comply with all health and safety regulations• Report on management regarding sales results and productivity

Egypt

Second in command in the kitchen, helping the executive chef Carlo Di Nunzio to run the kitchen & manage 12 staff members.• Helping the executive chef to pick & train new employees by 40%.• Reworked the entire menu in 2013 and increased sales by 30%.• Making sure stock control and rotation procedures are implemented.• Monitoring that portions are correct and the food is plated in anattractive food waste by 30%.• Responsible for completing all audit and quality standardsdocumentations

• Promotion from Commis Chef to chef de Partie.• Was in charge of roast station & led five assistant – Commis Chefs.• Following the guidance of the Sous Chef.• Gave inputs in new ways of food presentations or dishes.• Prepared roasted & braised meats & their appropriate sauce.• Ensured adequacy of supplies at the cooking station

United Arab Emirates

• Sat satellites, providing post-installation services, building live broadcast stations, linking stations to each other, and ensuring service quality up to 99% for customers.• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions andcommon goals.• Cross-trained existing employees to maximize team agility and performance.• Evaluated employees' strengths and assigned tasks based upon• Approved regular payroll submissions for employee

United Arab Emirates

 Provided primary customer support to internal and external customers. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Regularly exceeded daily sales and product add-on quotas. Cross-trained existing employees to maximize team agility and performance. Evaluated employees' strengths and assigned tasks based upon experience and training. Assessed supplier quality to maintain tight cost controls and maximize business operational performance. Maximized performance by monitoring daily activities and mentoring team members. Evaluated report data to proactively adjust and enhance operations

United Arab Emirates

Developed and delivered engaging sales presentations to convey product benefits. Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages. ____________________

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