Bashar Al-Saeed Email & Phone Number

Amsterdam Area

Baghdad, Iraq

• Design, organize, modify, and support an organization’s computer systems, including operating systems, business applications, security tools, web servers, email systems, and user hardware• Upgrade and manage hardware and software.• Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.• Develop and execute backup and recovery plan.• Implement PCI-DSS,PCI-3DS, PCI-PIN standards.• Provide technical support and training for staff

Iraq

• Install, configure, test, and maintain operating systems, application software, and system management tools• Plan, deploy and integrate various solutions and systems based on business needs. • Ensure that related security policies and operational procedures are following PCI-DSS.• Troubleshoot complex and advanced issues • Maintain security, backup, and redundancy strategies

Baghdad

• Perform various levels of support for systems and servers (Linux or Windows-based).• Install, configure, manage, and troubleshoot the following systems: (Identity Management Systems, Email systems, Network monitoring systems, PBX, Web servers, Backup and Data protection software, Databases, DNS, NTP).• Creating DNS servers with active directory and group policy• Manage VMs on VMware infrastructure• Manage Storage (SAN, NAS, TAPE)• Investigated new and emerging software applications within Fintech to design, select, implement, and use administrative information systems effectively.• Working with PCI-DSS standards.

• Taking ownership of customer issues reported and seeing problems through to resolution• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Baghdad ــ Al-Karada

• To provide 24/7 network health investigation and signal to report by using network monitoring software• To review general clean-up of ticket queue received either from an internal stakeholder or external• To ensure timely resolution to incident tickets of customers• To ensure routine follow up with consumers via e-mails, phone calls or chat• Monitor IT functions of managed service providers and customers

Baghdad ــ Al-Karada//24-St