Bashar Jabr Email & Phone Number

Ramallah, West Bank

Ramallah, West Bank

Ramallah, Palestine

- Responsibilities and Accomplishments  Participate in Implementation of Security Operation Center system (SOC), including solution deployment, Log Sources integration, and content development and tuning (Dashboards, Rules, Reports, and Alerts)  Leading SOC team and monitoring service.  Leading incident handling efforts from detection, analysis, and response to all Incidents detected by QRadar solution.  Develop and implement security incident handling process.  Leading SOC team in daily operations.  Develop and enhance information security policies and procedures.  Leading ISO 27001 ISMS implementation for Reach company (Achieved and maintained ISO 27001 certification)  Managed and implemented ISO 27001 ISMS program.  Participated in business continuity plan development ISO 22301  Participated in IT Risk management efforts.  Preparation and coordination of security awareness sessions  Implementation of learning management system “security awareness solution” for Jawwal, Paltel, Reach & Hadara

Ramallah Palestine

Responsibilities and Accomplishments  Manage and lead the technical support services for Jawwal, Paltel, Reach, and other customers.  Implement help desk solution, a tool used to implement Incident management, within the ITIL framework.  Implement the Incident management, change management, problem management, upon ITIL framework.  Develop and manage the Services Catalogue.  Develop and manage the SLA “service level agreement” with customers.  Manage and lead other projects.

Ramallah Palestine

Project scope: Provide technical and institutional development to improve and enhance the ministry’s performance. Responsibilities and Accomplishments  Overseeing capacity building activities for the ministry and includes : o Designing an action plan for the project, which contains: training, installing GIS System, MIS system, Procurement of equipment and hardware, Communication, monitoring and evaluation, and Business Process Reengineering. o Establishing Road Repair Units at the ministry with coordination with other parties (CHF, Ministry of labor).  Implementation of the plan.  Reporting.  Budgeting

Ramallah,Palestine

Responsibilities and Accomplishments Follow-up complaints department activities.  Design a tool for complaint automation.  Member of the committee which designed the strategic plan for the ministry.  Work with UNDP on MoLG reform plan to implement centralized information systems network between the ministry and the directorate’s project.  Supervise capacity-building initiatives for the ministry.  Coordinate development plans between local partners and donors to effectively use and mobilize resources.  Develop the development and training plan for 2008-2011.  Significantly contribute to the preparation of the ministry’s budget and continually monitors the development fund within the ministry’s budget.  Monitor the development of the human resources information system for the ministry.  Carry out administrative and financial audits for several municipalities such as Nablus, Albireh, and Jericho As a member of the control and steering committee for local governments to promote accountability and transparency of procedures

Ramallah, Palestine

Responsibilities and Accomplishments  Prepared and monitored development plans.  Writing a proposal to integrate information systems for APLA to enable access of centralized information to all local authorities.  Responsible for Web page development of APLA.

Ramallah

Responsibilities and Accomplishments  Worked with World Bank to design and implement the revenue management information system (RMIS) for the numerous municipalities.  Supervised the implementation process for Revenue Information System in local authorities, and trained office users to ensure sustainability and efficiency.  Trained users on the new information systems and archiving to build the capacity of local authorities.

Master'S Degree, Cybercrime And Digital Evidence Analysis (Information Security)(Currently In Thesis )

High Diploma, Public Administration, Good

High Diploma, Public Administration, Good

Bachelor'S Degree, Computer Science, Good

Education record