I am a Mechatronics Engineering graduate with diverse experience in customer service, engineering, and technical writing. I excel in managing customer interactions, diagnosing technical issues, coordinating team dispatches, and handling various administrative and reporting tasks.After graduating from university, I joined Spark Electronics as a part-time engineer, where I contributed to developing a new power bank solution. This role provided invaluable experience and learning opportunities. Subsequently, I worked with e3arabi as a content writer, honing my technical writing skills.Currently, I am a Maintenance Operations Coordinator Engineer at a general maintenance company. In this role, I am responsible for:Handling customer calls to diagnose issuesCoordinating and dispatching maintenance teamsFollowing up on task completionPerforming administrative dutiesPreparing quotes and negotiating pricesWriting invoices and work reportsProcuring materialsCompiling monthly performance reportsIn addition to my professional experience, I have actively pursued various training courses to stay abreast of industry advancements. I am passionate about continuous learning and professional growth, always seeking new challenges and opportunities to enhance my skills and contribute to innovative projects.Areas of Expertise:MechatronicsElectrical WorksContent WritingCustomer ServiceTeam Coordination and DispatchAdministrative and Reporting TasksQuotation and Invoice PreparationMaterial ProcurementPrice NegotiationMATLABAutoCADSketchUpPV SystemsDialuxMS-OfficeIf you would like to learn more about my career achievements or discuss potential opportunities, please feel free to connect with me.Thank you